Abstract: Aspects of the invention include receiving a new problem record. A corpus of existing problem records that were previously assigned to problem record owners and grouped into documents based on their assigned problem record owners is accessed. Each document in the corpus has an assigned problem record owner. A document in the corpus that is most similar to the new problem record is identified. The identifying includes comparing text in the new problem record to text in the documents. The new problem record is assigned to the problem record owner that is assigned to the identified document.

Abstract: Aspects of the invention include receiving a new problem record. A corpus of existing problem records that were previously assigned to problem record owners and grouped into documents based on their assigned problem record owners is accessed. Each document in the corpus has an assigned problem record owner. A document in the corpus that is most similar to the new problem record is identified. The identifying includes comparing text in the new problem record to text in the documents. The new problem record is assigned to the problem record owner that is assigned to the identified document.

Abstract: Methods, systems and computer program products for providing delayed condition-based email delivery are provided. Aspects include receiving a delayed delivery email including a delivery condition profile, the delayed delivery email being withheld from transmission to a recipient until the satisfaction of one or more conditions of the delivery condition profile. Aspects also include receiving one or more indications of a triggering activity. Responsive to determining that the one or more indications of triggering activity satisfy the one or more conditions of the delivery condition profile, aspects include transmitting the delayed delivery email to a recipient device associated with the recipient.

Abstract: An augmented reality system is provided. Aspects includes a device comprising a user interface, a camera, and a controller, the controller operable to receive data associated with a repair item. The controller is further operable to capture, by the camera, media associated with the repair item and analyze the data and the media to determine a candidate repair component of the repair item, wherein the candidate repair component is located at a target location. The controller is further operable to provide, via the user interface, a repair method for repairing the candidate repair component at the target location.

Abstract: An example operation may include one or more of a network interface configured to receive requests transmitted from client devices, each request comprising a plurality of data attributes, a processor configured to detect a pattern from within the received requests, the detected pattern comprising a plurality of requests that share one or more data attributes in common and a storage configured to store the detected pattern as a hash-linked chain of blocks within a blockchain, wherein the hash-linked chain of blocks comprises a sequence of blocks corresponding to a sequence of the plurality of requests included in the detected pattern, and, after the first block, each subsequent block in the hash-linked chain of blocks includes a hash of request data that is stored in a previous block.

Abstract: Methods, systems and computer program products for providing delayed condition-based email delivery are provided. Aspects include receiving a delayed delivery email including a delivery condition profile, the delayed delivery email being withheld from transmission to a recipient until the satisfaction of one or more conditions of the delivery condition profile. Aspects also include receiving one or more indications of a triggering activity. Responsive to determining that the one or more indications of triggering activity satisfy the one or more conditions of the delivery condition profile, aspects include transmitting the delayed delivery email to a recipient device associated with the recipient.

Abstract: An augmented reality system is provided. Aspects includes a device comprising a user interface, a camera, and a controller, the controller operable to receive data associated with a repair item. The controller is further operable to capture, by the camera, media associated with the repair item and analyze the data and the media to determine a candidate repair component of the repair item, wherein the candidate repair component is located at a target location.

Abstract: An example operation may include one or more of a network interface configured to receive requests transmitted from client devices, each request comprising a plurality of data attributes, a processor configured to detect a pattern from within the received requests, the detected pattern comprising a plurality of requests that share one or more data attributes in common and a storage configured to store the detected pattern as a hash-linked chain of blocks within a blockchain, wherein the hash-linked chain of blocks comprises a sequence of blocks corresponding to a sequence of the plurality of requests included in the detected pattern, and, after the first block, each subsequent block in the hash-linked chain of blocks includes a hash of request data that is stored in a previous block.