Patents by Inventor Steven Carl Gorretta

Steven Carl Gorretta has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and device for determining redress measures for TV service outages based on impact analysis
    Patent number: 10575066
    Abstract: Techniques for use in determining redress measures for a television (TV) service outage based on impact analysis are described. A TV service outage may be associated with a TV system apparatus including a TV user interface (UI). In one illustrative example, one or more subscribers impacted by the TV service outage are determined. An impact score is determined for each one of the subscribers. A redress measure for each one of the subscribers is then determined in accordance with their corresponding impact scores. An impacted subscriber and/or an impact score may be determined based at least in part on subscriber TV usage data or subscriber TV UI usage data.
    Type: Grant
    Filed: January 30, 2019
    Date of Patent: February 25, 2020
    Assignee: Synamedia Limited
    Inventors: Steven Carl Gorretta, Steven Jason Epstein, Marcelo Blatt, Ezra Darshan
  • Method and Device for Determining Redress Measures for TV Service Outages Based on Impact Analysis
    Publication number: 20190166408
    Abstract: Techniques for use in determining redress measures for a television (TV) service outage based on impact analysis are described. A TV service outage may be associated with a TV system apparatus including a TV user interface (UI). In one illustrative example, one or more subscribers impacted by the TV service outage are determined. An impact score is determined for each one of the subscribers. A redress measure for each one of the subscribers is then determined in accordance with their corresponding impact scores. An impacted subscriber and/or an impact score may be determined based at least in part on subscriber TV usage data or subscriber TV UI usage data.
    Type: Application
    Filed: January 30, 2019
    Publication date: May 30, 2019
    Inventors: Steven Carl Gorretta, Steven Jason Epstein, Marcelo Blatt, Ezra Darshan
  • Method and device for determining redress measures for TV service outages based on impact analysis
    Patent number: 10250950
    Abstract: Techniques for use in determining redress measures for a television (TV) service outage based on impact analysis are described. A TV service outage may be associated with a TV system apparatus including a TV user interface (UI). In one illustrative example, one or more subscribers impacted by the TV service outage are determined. An impact score is determined for each one of the subscribers. A redress measure for each one of the subscribers is then determined in accordance with their corresponding impact scores. An impacted subscriber and/or an impact score may be determined based at least in part on subscriber TV usage data or subscriber TV UI usage data.
    Type: Grant
    Filed: June 20, 2017
    Date of Patent: April 2, 2019
    Assignee: SYNAMEDIA LIMITED
    Inventors: Steven Carl Gorretta, Steven Jason Epstein, Marcelo Blatt, Ezra Darshan
  • Method and Device for Determining Redress Measures for TV Service Outages Based in Impact Analysis
    Publication number: 20180192157
    Abstract: Techniques for use in determining redress measures for a television (TV) service outage based on impact analysis are described. A TV service outage may be associated with a TV system apparatus including a TV user interface (UI). In one illustrative example, one or more subscribers impacted by the TV service outage are determined. An impact score is determined for each one of the subscribers. A redress measure for each one of the subscribers is then determined in accordance with their corresponding impact scores. An impacted subscriber and/or an impact score may be determined based at least in part on subscriber TV usage data or subscriber TV UI usage data.
    Type: Application
    Filed: June 20, 2017
    Publication date: July 5, 2018
    Inventors: Steven Carl Gorretta, Steven Jason Epstein, Marcelo Blatt, Ezra Darshan