Abstract: The present invention relates to methods, systems, and computer-readable media for routing healthcare information based on a role associated with a user. Information may not always need to go to a specific person but, rather, may need to be communicated to a role. A user may be associated with a given role based on manually claiming the role, being assigned to a role, or being automatically scheduled into a role. Additionally, information may be communicated using user contact preferences specifying the modality by which the user is to be contacted under various circumstances. Further, the information may be re-directed if a rejection (or lack of response) is received by an initial recipient.

Abstract: Methods, computer systems, and computer-storage medium are provided for providing closed loop alert management. An alert related to a patient is communicated to a first tier via a messaging application. The first tier comprises one or more clinicians assigned to care for the patient. Upon receiving a response from a clinician in the first tier, an indication the clinician has responded to the alert is communicated to the first tier. Upon receiving no response from a clinician in the first tier, the alert may be communicated to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians.

Abstract: Methods, computer systems, and computer-storage medium are provided for providing closed loop alert management. An alert related to a patient is communicated to a first tier via a messaging application. The first tier comprises one or more clinicians assigned to care for the patient. Upon receiving a response from a clinician in the first tier, an indication the clinician has responded to the alert is communicated to the first tier. Upon receiving no response from a clinician in the first tier, the alert may be communicated to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians.

Abstract: Methods, computer systems, and computer-readable storage media for using a single application on a mobile device to access a plurality of client domain sites are provided. The single application on the mobile device receives from a user of the mobile device a set of authorization credentials. Based on the set of authorization credentials, the single application receives a first client domain uniform resource locator from a third-party directory service. The first client domain uniform resource locator is used to access a client gateway service; the client gateway service provides a secure access point to a number of different service solutions hosted by a client. Upon the user inputting a set of authentication credentials, the user is able to access information from one or more of the different service solutions.

Abstract: The present invention relates to methods, systems, and computer-readable media for routing healthcare information based on a role associated with a user. Information may not always need to go to a specific person but, rather, may need to be communicated to a role. A user may be associated with a given role based on manually claiming the role, being assigned to a role, or being automatically scheduled into a role. Additionally, information may be communicated using user contact preferences specifying the modality by which the user is to be contacted under various circumstances. Further, the information may be re-directed if a rejection (or lack of response) is received by an initial recipient.

Abstract: Methods, computer systems, and computer-readable storage media for using a single application on a mobile device to access a plurality of client domain sites are provided. The single application on the mobile device receives from a user of the mobile device a set of authorization credentials. Based on the set of authorization credentials, the single application receives a first client domain uniform resource locator from a third-party directory service. The first client domain uniform resource locator is used to access a client gateway service; the client gateway service provides a secure access point to a number of different service solutions hosted by a client. Upon the user inputting a set of authentication credentials, the user is able to access information from one or more of the different service solutions.