Abstract: A delivery and collection system comprises a plurality of automated locker assemblies, each comprising a plurality of contiguous lockers which are monitored and controlled by a central computer system. Each locker has an autonomous lock unit including a processor, memory and short range wireless transceiver which communicates with any of a plurality of mobile phones or other wireless devices. Customers of the system are granted access to the lockers by validation codes which are communicated via an enabling message from the central computer system to an app running on the customer's device. The app is configured to send an access request to the lock unit based on the enabling message, and to transmit event details downloaded from the lock unit back to the central computer system. Each enabling message may authorise the user device to perform multiple deliveries or collections or may be a one-time code.

Abstract: A delivery and collection system comprises a plurality of automated locker assemblies, each comprising a plurality of contiguous lockers which are monitored and controlled by a central computer system. Each locker has an autonomous lock unit including a processor, memory and short range wireless transceiver which communicates with any of a plurality of mobile phones or other wireless devices. Customers of the system are granted access to the lockers by validation codes which are communicated via an enabling message from the central computer system to an app running on the customer's device. The app is configured to send an access request to the lock unit based on the enabling message, and to transmit event details downloaded from the lock unit back to the central computer system. Each enabling message may authorise the user device to perform multiple deliveries or collections or may be a one-time code.

Abstract: An agency management and content management integration system links agency management system domain entities (such as clients, policies, claims, vendors) to content management system content hierarchical structures (such as client files, policy folders, claims folders, vendor files). End users can quickly navigate to the appropriate content management system structure or structures when working with an entity in the agency management system via button integration. The agency management and content management integration system automatically creates and updates the content management system when changes are made to the agency management system. This may include providing multiple mappings between the entities of the insurance agency management system and content hierarchical structures, a preview of changes to the content hierarchical structures, a testing environment to test the content hierarchical structure changes, and troubleshooting logs resulting from testing of the content hierarchical structure.

Abstract: An agency management and content management integration system links agency management system domain entities (such as clients, policies, claims, vendors) to content management system content hierarchical structures (such as client files, policy folders, claims folders, vendor files). End users can quickly navigate to the appropriate content management system structure or structures when working with an entity in the agency management system via button integration. The agency management and content management integration system automatically creates and updates the content management system when changes are made to the agency management system. This may include providing multiple mappings between the entities of the insurance agency management system and content hierarchical structures, a preview of changes to the content hierarchical structures, a testing environment to test the content hierarchical structure changes, and troubleshooting logs resulting from testing of the content hierarchical structure.