Patents by Inventor Steven H. Levy

Steven H. Levy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for monitoring service transactions
    Publication number: 20020080950
    Abstract: A system and method for monitoring a service transaction are disclosed. A client communicates through a communication channel. Feedback is gathered from the client through the communication channel. The feedback describes an agent and an interaction associated with the agent, and is stored in a client response database.
    Type: Application
    Filed: December 21, 2000
    Publication date: June 27, 2002
    Applicant: Stratos Group, Ltd.;
    Inventors: John R. Koko, Lawrence M. Pensack, Larry T. Sutherland, Clifton F. Crawford, Michael D. Wood, Steven H. Levy, William C. Murray, Salah Boukadoum