Patents by Inventor Steven L. Herrick

Steven L. Herrick has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7542469
    Abstract: A method for remotely communicating with a Broadband modem is provided. Once a communication error is detected on a Broadband modem, a Plain Old Telephone System (POTS) connection is established between the Broadband modem and a remote server. Communication then occurs with the remote server via the POTS connection using Dual-Tone Multi-Frequency (DTMF) tones. The communication preferably comprises transmitting information associated with the communication error to the remote server via the POTS connection using DTMF tones and receiving a diagnosis from the remote server via the POTS connection in DTMF tones. A system for remotely diagnosing a Broadband modem as well as a Broadband modem is also provided.
    Type: Grant
    Filed: May 9, 2006
    Date of Patent: June 2, 2009
    Assignee: The DIRECTV Group, Inc.
    Inventors: Craig Braswell Owens, Thomas Obenhuber, Steven L. Herrick
  • Patent number: 7088708
    Abstract: A method for remotely communicating with a Broadband modem is provided. Once a communication error is detected on a Broadband modem, a Plain Old Telephone System (POTS) connection is established between the Broadband modem and a remote server. Communication then occurs with the remote server via the POTS connection using Dual-Tone Multi-Frequency (DTMF) tones. The communication preferably comprises transmitting information associated with the communication error to the remote server via the POTS connection using DTMF tones and receiving a diagnosis from the remote server via the POTS connection in DTMF tones. A system for remotely diagnosing a Broadband modem as well as a Broadband modem is also provided.
    Type: Grant
    Filed: September 20, 2001
    Date of Patent: August 8, 2006
    Assignee: The DirecTV Group, Inc.
    Inventors: Craig Braswell Owens, Thomas Obenhuber, Steven L. Herrick
  • Publication number: 20030053449
    Abstract: A method for remotely communicating with a Broadband modem is provided. Once a communication error is detected on a Broadband modem, a Plain Old Telephone System (POTS) connection is established between the Broadband modem and a remote server. Communication then occurs with the remote server via the POTS connection using Dual-Tone Multi-Frequency (DTMF) tones. The communication preferably comprises transmitting information associated with the communication error to the remote server via the POTS connection using DTMF tones and receiving a diagnosis from the remote server via the POTS connection in DTMF tones. A system for remotely diagnosing a Broadband modem as well as a Broadband modem is also provided.
    Type: Application
    Filed: September 20, 2001
    Publication date: March 20, 2003
    Inventors: Craig Braswell Owens, Thomas Obenhuber, Steven L. Herrick