Patents by Inventor Steven M. Kagan

Steven M. Kagan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND SYSTEM FOR SELECTING SHARED SERVICE CENTERS
    Publication number: 20090089118
    Abstract: A method implemented in a computer infrastructure having computer executable code includes storing collected data representative of service recipient attributes in multiple countries and storing collected data representative of at least one shared service center's (SSC's) attributes. Additionally, the method includes performing a feasibility analysis to determine if one or more SSCs are feasible to provide an indication of one or more feasible SSCs.
    Type: Application
    Filed: October 2, 2007
    Publication date: April 2, 2009
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Steven M. KAGAN, John A. RICKETTS