Abstract: Method and apparatus for processing defect data indicative of defects in a product is described. In one example, each of the defects is assigned one of a plurality of severity levels and one of a plurality of impact levels. The defects are classified into categories based on combinations of severity level and impact level. A graphic representative of a topographical relation among numbers of defects in the categories is generated. The graphic is displayed on a graphical user interface (GUI).

Abstract: A method and system for managing access to a video communication device (102) is provided. The method comprises receiving (304) a communication request for one or more communication services. The method also comprises associating (306) the requested one or more communication services with at least one communication service identifier. Further, the method comprises identifying (308) the user (108) of the video communication device. Furthermore, the method comprises determining (310) whether the identified user is authorized to participate in the one or more requested communication services associated with the communication request. The video communication device comprises a receiver (202) that is adapted to receive a request for one or more communication services. The video communication device also comprises a memory (204) for storing a plurality of user identities.