Abstract: A system and method for providing medical and contact information of a subscriber initiating an emergency 911 call, directly to a response center at the time of the receipt of the emergency 911 call. Upon the initiation of an emergency 911 call, the existing infrastructure equipment of a communication service provider are able to access a central server containing the medical and contact information of a subscriber, and relay that information directly to a response center to speed response time and response effectiveness. Alternatively, an agent resident on a communications device used by a subscriber can store and maintain medical and contact information of the subscriber, as well directly transmit the medical and contact information to the response center. In addition, a subscriber has the ability to access, view, and modify his or her medical and contact information through an appropriate interface allowing interaction with either the central server or the agent.

Abstract: A system and method for providing medical, contact and location information of a subscriber initiating an emergency call, directly to the nearest Public Safety Answering Point (PSAP) at the time of the receipt of the emergency call. Upon the initiation of an emergency call, the existing infrastructure equipment of a communication service provider is able to access a central server containing the medical and contact information of a subscriber, and relay that information directly to a call center to speed response time and response effectiveness. As well, the location of the emergency call may be provided in order for the call center to forward this information along with the medical and contact information to the most proximate Public Safety Answering Point (PSAP) to the call being made.