Patents by Inventor Sudhakar Mallya

Sudhakar Mallya has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Capacity planning for user wait time
    Patent number: 8731997
    Abstract: Systems and methods are disclosed for determining when installation of additional self-service financial transaction devices (SSFTDs) may be desired at a site to improve end-to-end user experience. The system may collect and store transaction-level data, session-level data, user wait time data, and/or other data, and use an enhanced SSFTD user wait time model to identify recommendations and other statistical outputs. The SSFTD may include hardware and software to assist in measuring and collecting various useful readings.
    Type: Grant
    Filed: July 27, 2012
    Date of Patent: May 20, 2014
    Assignee: Bank of America Corporation
    Inventors: Allison Mensing Corbett, Sudhakar Mallya, Ashley Bree Ross, Kris Deion Tullos, Chang Yu
  • CAPACITY PLANNING FOR USER WAIT TIME
    Publication number: 20120296820
    Abstract: Systems and methods are disclosed for determining when installation of additional self-service financial transaction devices (SSFTDs) may be desired at a site to improve end-to-end user experience. The system may collect and store transaction-level data, session-level data, user wait time data, and/or other data, and use an enhanced SSFTD user wait time model to identify recommendations and other statistical outputs. The SSFTD may include hardware and software to assist in measuring and collecting various useful readings.
    Type: Application
    Filed: July 27, 2012
    Publication date: November 22, 2012
    Applicant: Bank of America Corporation
    Inventors: Allison Mensing Corbett, Sudhakar Mallya, Ashley Bree Ross, Kris Deion Tullos, Chang Yu
  • Capacity planning for user wait time
    Patent number: 8275650
    Abstract: Systems and methods are disclosed for determining when installation of additional self-service financial transaction devices (SSFTDs) may be desired at a site to improve end-to-end user experience. The system may collect and store transaction-level data, session-level data, user wait time data, and/or other data, and use an enhanced SSFTD user wait time model to identify recommendations and other statistical outputs. The SSFTD may include hardware and software to assist in measuring and collecting various useful readings.
    Type: Grant
    Filed: March 1, 2011
    Date of Patent: September 25, 2012
    Assignee: Bank of America Corporation
    Inventors: Allison Mensing Corbett, Sudhakar Mallya, Ashley Bree Ross, Kris Deion Tullos, Chang Yu
  • CAPACITY PLANNING FOR USER WAIT TIME
    Publication number: 20120226524
    Abstract: Systems and methods are disclosed for determining when installation of additional self-service financial transaction devices (SSFTDs) may be desired at a site to improve end-to-end user experience. The system may collect and store transaction-level data, session-level data, user wait time data, and/or other data, and use an enhanced SSFTD user wait time model to identify recommendations and other statistical outputs. The SSFTD may include hardware and software to assist in measuring and collecting various useful readings.
    Type: Application
    Filed: March 1, 2011
    Publication date: September 6, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Allison Mensing Corbett, Sudhakar Mallya, Ashley Bree Ross, Kris Deion Tullos, Chang Yu