Patents by Inventor Suma MANORAJ

Suma MANORAJ has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10067919
    Abstract: A device may receive a request to generate a feedback report regarding an error. The device may cause an image associated with a user interface and the error to be captured based on receiving the request to generate the feedback report. The device may cause the image to be altered, to highlight or redact information of the image, by: altering the image to highlight a first portion of the image or altering the image to redact a second portion of the image. The device may obtain contextual information associated with the image. The device may provide the feedback report for resolution of the error. The feedback report may include the contextual information and the image that is altered to highlight or redact information of the image.
    Type: Grant
    Filed: December 4, 2015
    Date of Patent: September 4, 2018
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Suma Manoraj, Raul Alvarado Ramirez, Jonathan Paul Bastidas
  • Publication number: 20170161243
    Abstract: A device may receive a request to generate a feedback report regarding an error. The device may cause an image associated with a user interface and the error to be captured based on receiving the request to generate the feedback report. The device may cause the image to be altered, to highlight or redact information of the image, by: altering the image to highlight a first portion of the image or altering the image to redact a second portion of the image. The device may obtain contextual information associated with the image. The device may provide the feedback report for resolution of the error. The feedback report may include the contextual information and the image that is altered to highlight or redact information of the image.
    Type: Application
    Filed: December 4, 2015
    Publication date: June 8, 2017
    Inventors: Suma MANORAJ, Raul ALVARADO RAMIREZ, Jonathan Paul BASTIDAS