Patents by Inventor Sumeet Pradeep Shroff

Sumeet Pradeep Shroff has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11842318
    Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.
    Type: Grant
    Filed: July 19, 2021
    Date of Patent: December 12, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
  • Publication number: 20220027846
    Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.
    Type: Application
    Filed: July 19, 2021
    Publication date: January 27, 2022
    Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
  • Patent number: 11151510
    Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.
    Type: Grant
    Filed: May 19, 2017
    Date of Patent: October 19, 2021
    Assignee: United Parcel Service of America, Inc.
    Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
  • Publication number: 20210272061
    Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.
    Type: Application
    Filed: March 8, 2021
    Publication date: September 2, 2021
    Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
  • Patent number: 11004031
    Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.
    Type: Grant
    Filed: November 10, 2016
    Date of Patent: May 11, 2021
    Assignee: United Parcel Service of America, Inc.
    Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
  • Publication number: 20210042697
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: October 26, 2020
    Publication date: February 11, 2021
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Patent number: 10817826
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: October 3, 2018
    Date of Patent: October 27, 2020
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 10558939
    Abstract: An apparatus for facilitating product exchanges includes a processor and memory storing executable computer code causing the apparatus to at least perform operations including triggering an exchange procedure to return a product(s) to an entity responsive to receipt of an indicated selection of a return service option. The computer program code may further cause the apparatus to generate a return label(s) and identify a box(es) for inclusion of the product responsive to the receipt of the indicated selection and may generate a notification(s) notifying a user of a pickup time for the product and receive an indication that the product is packaged in the box(es), that information of the return label is captured and that the product is collected for delivery. The computer program code may further cause the apparatus to receive an indication that the product is delivered to entity. Corresponding methods and computer program products are also provided.
    Type: Grant
    Filed: December 28, 2011
    Date of Patent: February 11, 2020
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Sumeet Pradeep Shroff, Jeremy Michael Melis, Peter Wilhelm Wonnemann, Torsten Helge Huebner
  • Publication number: 20190034874
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: October 3, 2018
    Publication date: January 31, 2019
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Patent number: 10134002
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: June 7, 2013
    Date of Patent: November 20, 2018
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 10089596
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: June 7, 2013
    Date of Patent: October 2, 2018
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Lee Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 10078810
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package prior to a first delivery attempt, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: June 7, 2013
    Date of Patent: September 18, 2018
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Lee Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 10074067
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: June 7, 2013
    Date of Patent: September 11, 2018
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Lee Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Publication number: 20170337510
    Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.
    Type: Application
    Filed: May 19, 2017
    Publication date: November 23, 2017
    Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
  • Publication number: 20170337511
    Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.
    Type: Application
    Filed: May 19, 2017
    Publication date: November 23, 2017
    Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
  • Publication number: 20170262804
    Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.
    Type: Application
    Filed: October 27, 2016
    Publication date: September 14, 2017
    Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
  • Publication number: 20170262803
    Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.
    Type: Application
    Filed: October 27, 2016
    Publication date: September 14, 2017
    Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
  • Publication number: 20170262799
    Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.
    Type: Application
    Filed: November 10, 2016
    Publication date: September 14, 2017
    Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
  • Publication number: 20130297526
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: June 7, 2013
    Publication date: November 7, 2013
    Inventors: ROBERT LEE KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Publication number: 20130275327
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: June 7, 2013
    Publication date: October 17, 2013
    Inventors: ROBERT LEE KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF