Patents by Inventor Sumeet Pradeep Shroff
Sumeet Pradeep Shroff has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11842318Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.Type: GrantFiled: July 19, 2021Date of Patent: December 12, 2023Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
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Publication number: 20220027846Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.Type: ApplicationFiled: July 19, 2021Publication date: January 27, 2022Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
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Patent number: 11151510Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.Type: GrantFiled: May 19, 2017Date of Patent: October 19, 2021Assignee: United Parcel Service of America, Inc.Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
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Publication number: 20210272061Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.Type: ApplicationFiled: March 8, 2021Publication date: September 2, 2021Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
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Patent number: 11004031Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.Type: GrantFiled: November 10, 2016Date of Patent: May 11, 2021Assignee: United Parcel Service of America, Inc.Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
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Publication number: 20210042697Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: October 26, 2020Publication date: February 11, 2021Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Patent number: 10817826Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: October 3, 2018Date of Patent: October 27, 2020Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 10558939Abstract: An apparatus for facilitating product exchanges includes a processor and memory storing executable computer code causing the apparatus to at least perform operations including triggering an exchange procedure to return a product(s) to an entity responsive to receipt of an indicated selection of a return service option. The computer program code may further cause the apparatus to generate a return label(s) and identify a box(es) for inclusion of the product responsive to the receipt of the indicated selection and may generate a notification(s) notifying a user of a pickup time for the product and receive an indication that the product is packaged in the box(es), that information of the return label is captured and that the product is collected for delivery. The computer program code may further cause the apparatus to receive an indication that the product is delivered to entity. Corresponding methods and computer program products are also provided.Type: GrantFiled: December 28, 2011Date of Patent: February 11, 2020Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: Sumeet Pradeep Shroff, Jeremy Michael Melis, Peter Wilhelm Wonnemann, Torsten Helge Huebner
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Publication number: 20190034874Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: October 3, 2018Publication date: January 31, 2019Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Patent number: 10134002Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: June 7, 2013Date of Patent: November 20, 2018Assignee: United Parcel Service of America, Inc.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 10089596Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: June 7, 2013Date of Patent: October 2, 2018Assignee: United Parcel Service of America, Inc.Inventors: Robert Lee Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 10078810Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package prior to a first delivery attempt, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: June 7, 2013Date of Patent: September 18, 2018Assignee: United Parcel Service of America, Inc.Inventors: Robert Lee Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 10074067Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: June 7, 2013Date of Patent: September 11, 2018Assignee: United Parcel Service of America, Inc.Inventors: Robert Lee Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Publication number: 20170337510Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.Type: ApplicationFiled: May 19, 2017Publication date: November 23, 2017Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
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Publication number: 20170337511Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.Type: ApplicationFiled: May 19, 2017Publication date: November 23, 2017Inventors: Sumeet Pradeep Shroff, Kenny Takano Takahashi, Jeffrey J. Horne, Thomas V. Hoffmann, Michael J. Donohue, Ferdinand So, Julian Pulfrey, Michael Kerr, Larry Augsburger, Todd Brown, Susan Ruggles, Shane Hennessy, John Brelesky
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Publication number: 20170262804Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.Type: ApplicationFiled: October 27, 2016Publication date: September 14, 2017Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
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Publication number: 20170262803Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.Type: ApplicationFiled: October 27, 2016Publication date: September 14, 2017Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
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Publication number: 20170262799Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.Type: ApplicationFiled: November 10, 2016Publication date: September 14, 2017Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
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Publication number: 20130297526Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: June 7, 2013Publication date: November 7, 2013Inventors: ROBERT LEE KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Publication number: 20130275327Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: June 7, 2013Publication date: October 17, 2013Inventors: ROBERT LEE KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF