Abstract: A mechanism for facilitating customer interactions within a customer service environment provides prompt and accurate answers to customer questions. A smart chat facility for use in a customer service environment to predict a customer problem examines a customer chat transcript to identify customer statements that set forth a customer issue and, responsive to this, can route the customer to an agent, an appropriate FAQ, or can implement a problem specific widget in the customer UI. Customer queries are matched with most correct responses and accumulated knowledge is used to predict a best response to future customer queries. The iterative system thus learns from each customer interaction and can adapt to customer responses over time to improve the accuracy of problem prediction.

Abstract: A mechanism for facilitating customer interactions within a customer service environment provides prompt and accurate answers to customer questions. A smart chat facility for use in a customer service environment to predict a customer problem examines a customer chat transcript to identify customer statements that set forth a customer issue and, responsive to this, can route the customer to an agent, an appropriate FAQ, or can implement a problem specific widget in the customer UI. Customer queries are matched with most correct responses and accumulated knowledge is used to predict a best response to future customer queries. The iterative system thus learns from each customer interaction and can adapt to customer responses over time to improve the accuracy of problem prediction.

Abstract: A method for determining sensitivity-based bias of text includes detecting an input action performed by a user from a plurality of actions, wherein the plurality of actions comprises typing one or more words on a virtual keyboard of a user device and accessing readable content on the user device. When the input action is accessing the readable content on the user device, determining the readable content to be insensitive by parsing the readable content and feeding the parsed readable content to a machine learning (ML) model, wherein the ML model is trained with insensitive datasets of an adversarial database, and presenting a first alert message on the user device before displaying the readable content completely on the user device when the readable content is determined to be insensitive.

Abstract: A harvesting assembly for harvesting a crop includes a frame, a cutting knife configured cut crop, a feed drum, a draper assembly, a first auger assembly, and a second auger assembly. The draper assembly and the auger assemblies are configured to move the cut crop toward to the feed drum. The auger assemblies each include a first auger, a second auger, and a mounting unit coupled to the frame and coupled between the first auger and the second auger to support the first auger and the second auger during rotation of the augers.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for training a machine learning model to segment magnified images of tissue samples. The method includes obtaining a magnified image of a tissue sample; processing an input comprising: the image, features derived from the image, or both, in accordance with current values of model parameters of a machine learning model to generate an automatic segmentation of the image into a plurality of tissue classes; providing, to a user through a user interface, an indication of: (i) the image, and (ii) the automatic segmentation of the image; determining an edited segmentation of the image, comprising applying modifications specified by the user to the automatic segmentation of the image; and determining updated values of the model parameters of the machine learning model based the edited segmentation of the image.

Abstract: Adaptive replication of changes may be performed for copies of a database. Log records may be generated and stored that correspond to changes to a database while a database is being copied. If the changes to be applied to a copy of the database is less than or equal to a threshold number of changes, then the copy of the database may be updated using the stored log records. If the changes to be applied to the copy of the database are greater than the threshold number of changes, then the copy of the database may be updated using data stored in the database.

Abstract: Systems and methods are provided for seamless and automatic upgrade of access points in a facility with minimal disruption, particularly, for important users of a network. The access points may be ranked, and the rankings may be aggregated to identify a sub-region of the facility with the lowest ranked access points. Various sub-sets of the access points in the identified sub-region can be updated separately so that spatial coverage by the other sub-sets maintains continuous access within the sub-region during the updates. Updates to later sub-sets and/or sub-regions can be performed contingent on the success of the earlier updates. In this way, updates can be verified on access points used by lower-priority users such as guest users of the network to avoid disruption of access to more important users such as executives or safety workers on the network.

Abstract: System and method for analyzing driver behavior based on telematics data are disclosed. In an example, a probability of a user driving a vehicle is computed and a risk score is generated to develop at least one driver profile based on the probability. Further, routes taken by said user driving said vehicle are clustered to generate enhanced driver profile and using the clustered output to develop dynamic intelligent contexts for each said route and adding contextual intelligence messages to customize said risk score. Furthermore, the routes taken by the said user in real time are predicted. In addition, a missing route is identified through imputation of missed routes to compute annualized mileage, and a missing distance is imputed in an analysis of at least one trip of the driver in the vehicle. Also, independent trips are stitched based on at least one recommendation from an analytics engine.

Abstract: Systems and methods for manual gesture recognition to control prosthetic devices. Low encumbrance systems utilizing glove-based recognition to control prosthetic devices. Prosthetic control systems and methods are also provided utilizing elements for application on the user's fingernails.

Abstract: A method for use in managing a networked computing system includes: receiving a trigger for a migration of a plurality of local migration artifacts from a first deployment state associated with an on-premises network management system to a second deployment state; and migrating the plurality of local migration artifacts from the first deployment state associated with the on-premises network management system to the second deployment state associated with the cloud-based provisioning system. The migration is seamless and includes reconciling at least one local migration artifact of the plurality of local migration artifacts with a plurality of remote migration artifacts maintained by the cloud-based provisioning system.

Abstract: [Problem] To enable an airbag module to be assuredly assembled to a cored bar. [Resolution Means] The present invention is applied to a steering wheel including: a cored bar member; and an airbag module which houses an airbag cushion and an inflator and is coupled to the cored bar member via a coupling pin, wherein the steering wheel employs a configuration in which the coupling pin extends from the airbag module side to the cored bar member side. The steering wheel according to the present invention includes: a coil spring arranged outside the coupling pin; and a support member supporting the upper end of the coil spring at a peripheral part of the coupling pin. Moreover, the support member includes a hook which includes: a support surface protruding in the direction vertical to the shaft of the coupling pin in order to support the upper end part of the coil spring; and a side extending from this support surface towards the lower side of the coupling pin.

Abstract: A method of detecting an instruction from a user includes receiving, from the user of a user device, an audio input; extracting a non-verbal audio cue or a verbal audio cue based on the audio input; calculating a confidence score based on the non-verbal audio cue or the verbal audio cue; and detecting the audio input as the instruction based on the confidence score exceeding a predetermined value.

Abstract: Systems, methods, and computer-readable media are disclosed for an improved database. The systems, methods, and computer-readable media described herein may enhance the response time of databases and improve user experiences. In an example method described herein, a database monitoring system may receive instructions to perform one or more data monitoring operations comprising counting an occurrence of a first value within at least a portion of items stored in a database. The method may include determining a length of a first window of time and fetching, from a first location of a data store of the database, data indicative of a total count of the occurrence of the first value at a time associated with the beginning of the first window of time. In turn, the monitoring system may store data representing the first count in the first memory.

Abstract: Systems and methods are provided for new network device provisioning without Internet access. One method may include a method of network device provisioning without Internet access, the method including entering a pre-shared key (PSK) in a dynamic host configuration protocol (DHCP) message, obtaining the PSK from a set of DHCP message options by an onboarding network device requesting to join a private network, presenting the PSK, by the onboarding network device, to a network management system (NMS) of the private network, validating the PSK by the NMS, and updating an inventory list of the NMS to include the onboarding network device in the inventory list.

Abstract: An embodiment of the invention provides a method comprising: permitting an application to be aware to be aware of a distribution of a data of the application across a cache and a permanent storage device. The cache comprises a solid state device and the permanent storage device comprises a disk or a memory. In yet another embodiment of the invention, an apparatus comprises: a caching application program interface configured to permit an application to be aware to be aware of a distribution of a data of the application across a cache and a permanent storage device. A caching application program interface is configured to determine an input/output strategy to consume the data based on the distribution of the data.

Abstract: A method for performing at least one operation based on devices context is provided. The method includes detecting, by a first electronic device, a first input data. Further, the method includes receiving, by the first electronic device, a second input data from a second electronic device. Further, the method includes determining, by the first electronic device, a devices context based on the first input data and the second input data. Furthermore, the method includes performing, by the first electronic device, the at least one operation based on the determined devices context. In an embodiment of the disclosure, the devices context is a same hand context. In an embodiment of the disclosure, the devices context is a different hand context.

Abstract: Systems and methods are provided for seamless and automatic upgrade of access points in a facility with minimal disruption, particularly, for important users of a network. The access points may be ranked, and the rankings may be aggregated to identify a sub-region of the facility with the lowest ranked access points. Various sub-sets of the access points in the identified sub-region can be updated separately so that spatial coverage by the other sub-sets maintains continuous access within the sub-region during the updates. Updates to later sub-sets and/or sub-regions can be performed contingent on the success of the earlier updates. In this way, updates can be verified on access points used by lower-priority users such as guest users of the network to avoid disruption of access to more important users such as executives or safety workers on the network.

Abstract: An imaging system includes a microscope to generate magnified images of regions of interest of a tissue sample, a camera to capture and store the magnified images, and a controller. The controller is configured to, for each magnification level in a sequence of increasing magnification levels, image one or more regions of interest of the tissue sample at the current magnification level. For each region of interest, data is generated defining one or more refined regions of interest based on the magnified image of the region of interest of the tissue sample at the current magnification level. Each refined region of interest corresponds to a proper subset of the tissue sample, and the refined regions of interest of the tissue sample provide the regions of interest to be imaged at a next magnification level from the sequence of increasing magnification levels.

Abstract: A method by which a device arranges contents displayed on a screen of the device is provided. The method includes detecting eyes of a user with respect to the screen of the device, generating preferred area information regarding a preferred area preferred by the user in an entirety of the screen of the device, based on the detected eyes of the user, selecting at least one of a plurality of contents displayed on the screen of the device, and rearranging the plurality of contents displayed on the screen of the device by changing displayed location of the selected at least one of the plurality of contents on the screen of the device.

Abstract: A high temperature (HT) gate driver for Silicon Carbide metal-oxide-semiconductor field-effect transistor (SiC MOSFET) uses commercial off-the-shelf COTS discrete components, and has an integrated short-circuit or overcurrent protection circuit and under voltage lock out (UVLO) protection circuit.