Abstract: Disclosed is a support system and method proper for support of a portable apparatus. In the system and method a periphery control module controls the portable apparatus. A communication module intermediates communication with a communication network. An input controller controls input of a command from a user. A control module reads the DRM information from the portable apparatus, searches for on-line a data file appointed through the input controller by the user based on the read DRM information, and downloads the searched data file to the portable apparatus through the periphery control module, when a connection of the portable apparatus with the periphery control module is detected.

Abstract: A method for managing firmware of a removable media device, which includes detecting a key value of the removable media device, checking whether or not the detected key value is stored on a computer that the removable media device is connected to, determining if a version of firmware stored on a server connected to the computer is later than a version of firmware on the removable media device, if the detected key value is stored on the computer, and installing the version of the firmware stored on the sever onto the removable media device when the determining step determines the version of the firmware on the server is the later version.