Abstract: Disclosed embodiments provide tools and techniques for the automated prioritized ranking of collection customers for accounts receivable and collections management processes. In some embodiments, one or more computing systems may repetitively generate a prioritized list of collection customers requiring collection activity. The prioritized lists can be generated at selected time intervals, for example daily, weekly, or monthly. The generation of the prioritized list for a selected time interval can include several processing and monitoring steps implemented with machine learning or artificial intelligence. The prioritized list may then be provided to collections agents, collections managers, or downstream software modules.

Abstract: Disclosed embodiments provide tools and techniques for the automated generation of a series of sets of collection worklists for collection agents. Consecutive sets of collection worksheets may be created in a series over any selected time interval, for example weekly, daily, or monthly. Worklists for one time interval can be combined into worklists for other time intervals. The generation of a collection worklist for a selected time interval can include several processing and monitoring steps implemented with machine learning or artificial intelligence. The collection worklists may then be provided to collections agents, collections managers, or downstream software modules to inform and guide the collection activities undertaken by collections agents.