Patents by Inventor Suparna Kumar

Suparna Kumar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20150092568
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Application
    Filed: December 11, 2014
    Publication date: April 2, 2015
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Paul Lacy, Jahangir Mohammed, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Publication number: 20150071086
    Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.
    Type: Application
    Filed: November 17, 2014
    Publication date: March 12, 2015
    Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
  • Publication number: 20150071054
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Application
    Filed: November 17, 2014
    Publication date: March 12, 2015
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Patent number: 8938248
    Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.
    Type: Grant
    Filed: February 3, 2014
    Date of Patent: January 20, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
  • Patent number: 8917611
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: December 23, 2014
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Patent number: 8897146
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Grant
    Filed: August 22, 2012
    Date of Patent: November 25, 2014
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Patent number: 8891407
    Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.
    Type: Grant
    Filed: May 8, 2014
    Date of Patent: November 18, 2014
    Assignee: Jasper Technologies, Inc.
    Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
  • Publication number: 20140241169
    Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.
    Type: Application
    Filed: May 8, 2014
    Publication date: August 28, 2014
    Applicant: Jasper Wireless, Inc.
    Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
  • Publication number: 20140155034
    Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.
    Type: Application
    Filed: February 3, 2014
    Publication date: June 5, 2014
    Applicant: Jasper Wireless, Inc.
    Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
  • Patent number: 8730842
    Abstract: A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria.
    Type: Grant
    Filed: November 26, 2008
    Date of Patent: May 20, 2014
    Assignee: Jasper Wireless, Inc.
    Inventors: Daniel G. Collins, Curtis Govan, Amit Gupta, Carl Keller, Rakesh Kumar, Suparna Kumar, Jahangir Mohammed, Scott Potter
  • Patent number: 8644840
    Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.
    Type: Grant
    Filed: April 2, 2012
    Date of Patent: February 4, 2014
    Assignee: Jasper Wireless Inc.
    Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
  • Publication number: 20140024361
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Application
    Filed: September 18, 2013
    Publication date: January 23, 2014
    Applicant: Jasper Wireless, Inc.
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Patent number: 8565101
    Abstract: A system for monitoring and diagnosing communication systems comprises: an interface, a processor, and a graphical user interface. The interface receives one or more communication data streams. The processor extracts information from the one or more communication data streams. And, the graphical user interface displays the information as a plurality of time-correlated lanes.
    Type: Grant
    Filed: February 13, 2013
    Date of Patent: October 22, 2013
    Assignee: Jasper Wireless, Inc.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta
  • Publication number: 20130182554
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Application
    Filed: August 22, 2012
    Publication date: July 18, 2013
    Applicant: JASPER WIRELESS, INC.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20130148532
    Abstract: A system for monitoring and diagnosing communication systems comprises: an interface, a processor, and a graphical user interface. The interface receives one or more communication data streams. The processor extracts information from the one or more communication data streams. And, the graphical user interface displays the information as a plurality of time-correlated lanes.
    Type: Application
    Filed: February 13, 2013
    Publication date: June 13, 2013
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta
  • Patent number: 8391161
    Abstract: A system for monitoring and diagnosing communication systems comprises: an interface, a processor, and a graphical user interface. The interface receives one or more communication data streams. The processor extracts information from the one or more communication data streams. And, the graphical user interface displays the information as a plurality of time-correlated lanes.
    Type: Grant
    Filed: May 7, 2009
    Date of Patent: March 5, 2013
    Assignee: Jasper Wireless, Inc.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta
  • Publication number: 20120231785
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Application
    Filed: December 30, 2011
    Publication date: September 13, 2012
    Applicant: JASPER WIRELESS, INC.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20120190341
    Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.
    Type: Application
    Filed: April 2, 2012
    Publication date: July 26, 2012
    Applicant: JASPER WIRELESS, INC.
    Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
  • Patent number: 8175611
    Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.
    Type: Grant
    Filed: November 26, 2008
    Date of Patent: May 8, 2012
    Assignee: Jasper Wireless, Inc.
    Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar
  • Publication number: 20090227226
    Abstract: A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.
    Type: Application
    Filed: November 26, 2008
    Publication date: September 10, 2009
    Inventors: Amit Gupta, Carl Keller, Jahangir Mohammed, Suparna Kumar