Patents by Inventor Supreeth Ranganna

Supreeth Ranganna has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Service request management in cloud computing systems
    Patent number: 10769641
    Abstract: Techniques for managing service requests in cloud computing systems are disclosed herein. In one embodiment, a method can include in response to determining that a profile of detected service requests substantially deviates from the predetermined profile, identifying a component failure of a service component in the cloud computing system by searching a database containing operational event logs of the cloud computing system based on the detected service requests. The method can then include posting, on a user portal of the cloud computing system, a notification to additional users regarding the identified component failure of the service component and performing various remedial actions to correct the identified component failure.
    Type: Grant
    Filed: May 25, 2016
    Date of Patent: September 8, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Supreeth Ranganna, Vadi Ramalingam
  • SERVICE REQUEST MANAGEMENT IN CLOUD COMPUTING SYSTEMS
    Publication number: 20170345015
    Abstract: Techniques for managing service requests in cloud computing systems are disclosed herein. In one embodiment, a method can include in response to determining that a profile of detected service requests substantially deviates from the predetermined profile, identifying a component failure of a service component in the cloud computing system by searching a database containing operational event logs of the cloud computing system based on the detected service requests. The method can then include posting, on a user portal of the cloud computing system, a notification to additional users regarding the identified component failure of the service component and performing various remedial actions to correct the identified component failure.
    Type: Application
    Filed: May 25, 2016
    Publication date: November 30, 2017
    Inventors: Supreeth Ranganna, Vadi Ramalingam