Abstract: A method, system and computer program product for handling a session in a packed-based network is provided. The method involves the transmission of packets representing the session. A minimum and a maximum jitter delay value are set for the session. The minimum jitter delay value is based on the time taken by a tone detection algorithm to detect the end of a DTMF event and the maximum jitter delay value is based on the network delay the first packet has been subjected to. The transmitted packets are buffered in a jitter buffer, based on a pre-defined criterion. The packets are played out of the jitter buffer, based on the minimum and maximum jitter delay values.