Abstract: The proposed systems and methods provide a fixed set of intelligent, general APIs to manage access to enterprise data stored in a cloud-based data lake. These systems and methods allow a fixed set of APIs to respond to all queries regarding the stored enterprise data by using a cached reference table that locates the container and document in which the requested data is held. The proposed systems and methods provide a framework for a minimal API service code with the capacity for responding to dynamic queries while maintaining stringent privacy control protections.

Abstract: Provided herein is a compound represented by Formula (I) (Transitmycin) effective against bacterial and viral pathogens.

Abstract: Methods, systems, computer program products, and methods of doing business by improving automated processing of customer contact requests such as telephone calls, wherein incoming contact requests (including voice and corresponding data, if any) are programmatically routed to an available customer service representative (“CSR”). A distributed architecture is defined for call center operation, which enables CSRs to access the call center using thin-client devices and also to move about from one physical location to another, yet still be able to access the call center and handle incoming calls. The CSRs may therefore be remotely located. The call center system stores information regarding the CSR's current location, and uses this information when routing customer contact requests.