Abstract: A network device and method may provide secure fallback operations. The device includes a port allowing the device to communicate with a network and a processor to generate a security credential, provide the security credential to a call manager during initialization, and provide the security credential to a secondary device during fallback operations. The network device may include a memory to store the security credential and routing information for fallback operations.

Abstract: A network device and method may provide secure fallback operations. The device includes a port allowing the device to communicate with a network and a processor to generate a security credential, provide the security credential to a call manager during initialization, and provide the security credential to a secondary device during fallback operations. The network device may include a memory to store the security credential and routing information for fallback operations.

Abstract: Methods and systems facilitate enhanced processing of requests for limit increases, such as credit limit increases. For example, a method can comprise receiving a request from a client computer of a user via a network and providing at least one field for the entry of information by the user. The field can be defined by either the user or the type of the request. As a further example, a system can comprise a payment provider that is configured to receive a request from a client computer of a user via a network and provide at least one field for the entry of information by the user. Again, the field can be defined by either the user or the type of the request.

Abstract: A network device and method may provide secure fallback operations. The device includes a port allowing the device to communicate with a network and a processor to generate a security credential, provide the security credential to a call manager during initialization, and provide the security credential to a secondary device during fallback operations. The network device may include a memory to store the security credential and routing information for fallback operations.

Abstract: A network device and method may provide secure fallback operations. The device includes a port allowing the device to communicate with a network and a processor to generate a security credential, provide the security credential to a call manager during initialization, and provide the security credential to a secondary device during fallback operations. The network device may include a memory to store the security credential and routing information for fallback operations.

Abstract: An on-line help method is provided for a user involved in an on-line session. A plurality of session details related to the on-line session, a help request from the user, and session identification information are received during the on-line session. The plurality of session details are retrieved using the session identification information, and agent help information that includes the plurality of session details is created. The agent help information is associated with the help request and sent to a help agent device. In an embodiment, the agent help information includes a plurality of web pages navigated by the user during the on-line session, and the plurality of web pages are organized according to an order in which the user navigated them. A help agent using the help agent device may use the agent help information to quickly and accurate diagnose any issues with the on-line session.

Abstract: A network device and method may provide secure fallback operations. The device includes a port allowing the device to communicate with a network and a processor to generate a security credential, provide the security credential to a call manager during initialization, and provide the security credential to a secondary device during fallback operations. The network device may include a memory to store the security credential and routing information for fallback operations.

Abstract: Methods and systems facilitate enhanced processing of requests for limit increases, such as credit limit increases. For example, a method can comprise receiving a request from a client computer of a user via a network and providing at least one field for the entry of information by the user. The field can be defined by either the user or the type of the request. As a further example, a system can comprise a payment provider that is configured to receive a request from a client computer of a user via a network and provide at least one field for the entry of information by the user. Again, the field can be defined by either the user or the type of the request.

Abstract: A network device may provide secure fallback operations. The device includes a port allowing the device to communicate with a network and a processor to generate a security credential, provide the security credential to a call manager during initialization, and provide the security credential to a secondary device during fallback operations. The network device may include a memory to store the security credential and routing information for fallback operations.