Patents by Inventor Suresh Karuppuchamy

Suresh Karuppuchamy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20160162904
    Abstract: Techniques for managing customer satisfaction in a network workplace are presented herein. A transaction module may be configured to retrieve an indicator that describes a transaction between a consumer and a merchant. The transaction module may compare the indicator to a set of threshold indicators and may declare the transaction unsatisfactory if the response to the indicator exceeds one of the threshold indicators. A communication module may send one or more messages to the merchant in response to declaring the transaction unsatisfactory. An incentive module may determine, based on the response from the merchant, whether the merchant will provide an incentive to the consumer. In response to the merchant not providing an incentive, the incentive module may determine a system incentive to provide to the consumer.
    Type: Application
    Filed: December 5, 2014
    Publication date: June 9, 2016
    Inventors: Nithya Chellam, Harish K. Kumar, Suresh Karuppuchamy
  • Publication number: 20160034944
    Abstract: An Integrated Mobile Listing Service vehicle is self-contained and equipped with technical facilities for listing, marketing, packing, shipping and completing online sales. A seller can summon, or meet the vehicle on a scheduled route . A seller need provide nothing more than the item to realize a sale. A system comprises a User Interface module for controlling an imaging module, a marketing and listing module, a fulfillment center module and a banking center module, an imaging module for capturing images of an item for online sale and providing input to marketing and listing module, a marketing and listing module for generating a complete online listing from the captured images of the item and providing input to a fulfillment center module, a fulfillment center module for packing, shipping and tracking the item, and providing input to a banking center module, and a banking center module for transferring payment funds.
    Type: Application
    Filed: August 4, 2014
    Publication date: February 4, 2016
    Inventors: Oren Raab, Suresh Karuppuchamy, Karpagam Balasubramaniam, Nithya Chellam, Divya Manohar