Patents by Inventor Suresh Panganamala

Suresh Panganamala has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8433053
    Abstract: A design interface is described for maintaining call information for creating a voice user interface. An initial set of sample call paths is defined for a dialog application. Each sample call path has associated call information including a sequence of system prompts and caller responses that model a user interaction through the dialog application for the sample call path. A call design database stores the call information. A set of subsequent call paths is defined for the dialog application using the call information in the call design database. The call information in the call design database is updated to reflect current versions of the call information for all the call paths.
    Type: Grant
    Filed: February 8, 2008
    Date of Patent: April 30, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Amy Ulug, Rakesh Ramadas, Suresh Panganamala, Stephen R. Springer
  • Publication number: 20090202049
    Abstract: A design interface is described for maintaining call information for creating a voice user interface. An initial set of sample call paths is defined for a dialog application. Each sample call path has associated call information including a sequence of system prompts and caller responses that model a user interaction through the dialog application for the sample call path. A call design database stores the call information. A set of subsequent call paths is defined for the dialog application using the call information in the call design database. The call information in the call design database is updated to reflect current versions of the call information for all the call paths.
    Type: Application
    Filed: February 8, 2008
    Publication date: August 13, 2009
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Amy Ulug, Rakesh Ramadas, Suresh Panganamala, Stephen R. Springer