Patents by Inventor Surisetty Pradeep Kumar

Surisetty Pradeep Kumar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated terminal problem identification and resolution
    Patent number: 10990492
    Abstract: A transaction terminals reports information regarding operation of terminal to a server-based analyzer. The analyzer labels the information and normalizes the labeled information into a model format. The analyzer reports the model format to a problem identifier/resolver. The problem identifier/resolver identifies a closest likely problem and a resolution for that closest likely problem based on the labeled information in the model format and reports the likely problem and resolution back to the analyzer for resolution on the transaction terminal.
    Type: Grant
    Filed: March 28, 2018
    Date of Patent: April 27, 2021
    Assignee: NCR Corporation
    Inventor: Surisetty Pradeep Kumar
  • AUTOMATED TERMINAL PROBLEM IDENTIFICATION AND RESOLUTION
    Publication number: 20190303258
    Abstract: A transaction terminals reports information regarding operation of terminal to a server-based analyzer. The analyzer labels the information and normalizes the labeled information into a model format. The analyzer reports the model format to a problem identifier/resolver. The problem identifier/resolver identifies a closest likely problem and a resolution for that closest likely problem based on the labeled information in the model format and reports the likely problem and resolution back to the analyzer for resolution on the transaction terminal.
    Type: Application
    Filed: March 28, 2018
    Publication date: October 3, 2019
    Inventor: Surisetty Pradeep Kumar