Abstract: Systems and methods for integrated management and scheduling of events associated with both physical and digital mail are provided. A print stream processor utilizes recipient preferences to determine that a mail piece should be delivered by physical mail. The server then processes the mail piece print stream to extract time sensitive data such as a payment amount and due date. The server utilizes the identity of the physical mail piece recipient and the time sensitive data to provide a scheduling message to the recipient. Here, the scheduling message includes injecting a calendar entry to a centralized mail management system having an account for the recipient. Additionally, reminder messages are provided to the recipient based upon recipient and/or sender preferences. Similarly, entries relating to physical coupons or other offers sent to the recipient are placed on the recipient's calendar including offer deadline entries.

Abstract: Systems and methods for efficient and timely electronic new user authentication in a digital mailbox system using a sliding scale approach to include one or more identity authentication systems as appropriate for system security needs are provided. The system first obtains new user name and address data. Because the address is an important data point, the system first verifies the address before expending the resources of an identity data search. If the address is valid, the system calls an identity verification system and provides an identity quiz to the user based upon additional identity verification data. If the user passes the quiz, then a new account is setup and any other systems users having an account at that address are notified.

Abstract: Systems and methods for integrated delivery and storage of digital mail are provided that combine consumer driven opt-in preferences with mailer driven matching criteria to ensure more accurate delivery. In one configuration the system obtains a digital mail piece intended for a particular digital mailbox. The system determines user opt-in preferences for the digital mail piece and obtains mailer matching criteria data associated with the digital mail piece. The system then delivers the digital mail piece to the digital mailbox only if consistent with the opt-in preferences and the matching criteria data.

Abstract: A system and method for providing redundant customer communications delivery using hybrid delivery channels is provided. In one configuration, the system utilizes an initial delivery channel to send a batch of customer communications and later utilizes a different, delayed backup delivery channel to reseed only a subset of those communications as deemed necessary.

Abstract: A system and method for providing redundant customer communications delivery using hybrid delivery channels is provided. In one configuration, the system utilizes an initial delivery channel to send a batch of customer communications and later utilizes a different, delayed backup delivery channel to resend only a subset of those communications as deemed necessary.

Abstract: Systems and methods for integrated management and scheduling of events associated with both physical and digital mail are provided. A print stream processor utilizes recipient preferences to determine that a mail piece should be delivered by physical mail. The server then processes the mail piece print stream to extract time sensitive data such as a payment amount and due date. The server utilizes the identity of the physical mail piece recipient and the time sensitive data to provide a scheduling message to the recipient. Here, the scheduling message includes injecting a calendar entry to a centralized mail management system having an account for the recipient. Additionally, reminder messages are provided to the recipient based upon recipient and/or sender preferences. Similarly, entries relating to physical coupons or other offers sent to the recipient are placed on the recipient's calendar including offer deadline entries.

Abstract: Systems and methods for integrated delivery and storage of digital mail are provided that combine consumer driven opt-in preferences with mailer driven matching criteria to ensure more accurate delivery. In one configuration the system obtains a digital mail piece intended for a particular digital mailbox. The system determines user opt-in preferences for the digital mail piece and obtains mailer matching criteria data associated with the digital mail piece. The system then delivers the digital mail piece to the digital mailbox only if consistent with the opt-in preferences and the matching criteria data.

Abstract: Systems and methods for providing secure digital mail document storage, retrieval and use in a cloud computing environment, such as by advantageously configuring a hybrid cloud computing environment are described. In one, a privately hosted data processing system includes a private key and a PKI decryption subsystem, and a publicly hosted data processing system includes a symmetric key decryption subsystem, wherein digital documents are encrypted by a corresponding individual symmetric key and each of the symmetric keys is encrypted by a public key associated with the private key. In another configuration, document decryption is handled differently depending upon the type of client making the request.

Abstract: Systems and methods for efficient and timely electronic new user authentication in a digital mailbox system using a sliding scale approach to include one or more identity authentication systems as appropriate for system security needs are provided. The system first obtains new user name and address data. Because the address is an important data point, the system first verifies the address before expending the resources of an identity data search. If the address is valid, the system calls an identity verification system and provides an identity quiz to the user based upon additional identity verification data. If the user passes the quiz, then a new account is setup and any other systems users having an account at that address are notified.

Abstract: Systems and methods for providing digital distribution of mail to addresses based upon physical mailing addresses are described. In certain configurations, additional electronic mail addresses are provided based upon an associated physical address and another identifier such as the first and last names of individuals in a particular household. Additionally, an improved change of address process is implemented using information received from third parties to determine a confidence level that a particular individual or family has moved.

Abstract: A system and method for providing redundant customer communications delivery using hybrid delivery channels is provided. In one configuration, the system utilizes an initial delivery channel to send a batch of customer communications and later utilizes a different, delayed backup delivery channel to resend only a subset of those communications as deemed necessary.

Abstract: A method for monitoring the status of documents created by a large scale document production and management processes. The production and management process may be comprised of a plurality of different stages including: utilizing a print stream to generate the documents, printing documents on a printer in accordance with the print stream, and forming completed mail pieces on an inserter from the printed documents in accordance with mail piece creation data files. A monitoring system receives information regarding the status of individual documents within these production and management process stages. A user may then select one of the stages for closer inspection of the status of documents.

Abstract: A method for controlling transfer of files in a network of inserters at a plurality of sites from a remote command center. The method retrieving inserter data stored at the plurality of inserter sites and storing the data at the command center. The command center further uploading software updates to the plurality of inserters in accordance with a predefined upload/download scheme. The upload/download scheme defined at the command center via a graphical interface. The upload/download scheme identifying one or more of the plurality of inserters for the file transfer transaction, identifying inserter data from the selected one or more inserters to upload to the command center, identifying software updates to download from the command center to the one or more selected inserters, identifying a time for the file transfer transaction, identifying a sequence for the upload and download portions of the transfer transaction; and executing the defined file transfer transaction.

Abstract: A method for monitoring the status of documents created by a large scale document production and management process. The production and management process may be comprised of a plurality of different stages including: utilizing a print stream to generate the documents, printing documents on a printer in accordance with the print stream, and forming completed mail pieces on an inserter from the printed documents in accordance with mail piece creation data files. A monitoring system receives information regarding the status of individual documents within these production and management process stages. A user may then select one of the stages for closer inspection of the status of documents. For the selected stage, status of individual documents is displayed.

Abstract: In a postage meter capable of making a request to refill automatically when postage funds drop below a threshold value, date-based rules are used to disable the refilling request if the request is made before an idle period. In order to avoid having unused funds sit unused during the idle period, thereby losing the time-value of money, refilling request can be made after the end of the idle period instead. The date-based rules can be set by a scheduler implemented in the postage meter. Alternatively, the scheduler is implemented in a funds manager device that oversees the refilling in a group of postage meters in a large mail production facility. Furthermore, the scheduler takes into consideration funds that can be shared by two or more postage meters in the same facility.

Abstract: A method for controlling transfer of files in a network of inserters at a plurality of sites from a remote command center. The method retrieving inserter data stored at the plurality of inserter sites and storing the data at the command center. The command center further uploading software updates to the plurality of inserters in accordance with a predefined upload/download scheme. The upload/download scheme defined at the command center via a graphical interface. The upload/download scheme identifying one or more of the plurality of inserters for the file transfer transaction, identifying inserter data from the selected one or more inserters to upload to the command center, identifying software updates to download from the command center to the one or more selected inserters, identifying a time for the file transfer transaction, identifying a sequence for the upload and download portions of the transfer transaction; and executing the defined file transfer transaction.