Patents by Inventor Susan Cass Mason

Susan Cass Mason has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for authenticating a user on a call
    Patent number: 11917097
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: November 1, 2021
    Date of Patent: February 27, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 11196857
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: January 7, 2021
    Date of Patent: December 7, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 10924610
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: November 21, 2019
    Date of Patent: February 16, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 10511709
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: December 20, 2018
    Date of Patent: December 17, 2019
    Assignee: United Services Automobile Association (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 10165110
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: December 26, 2017
    Date of Patent: December 25, 2018
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 9876902
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: December 23, 2016
    Date of Patent: January 23, 2018
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 9531868
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: December 28, 2015
    Date of Patent: December 27, 2016
    Assignee: United Services Automobile Association (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom
  • Methods and systems for authenticating a user on a call
    Patent number: 9225828
    Abstract: Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.
    Type: Grant
    Filed: November 25, 2014
    Date of Patent: December 29, 2015
    Assignee: United Services Automobile Association (USAA)
    Inventors: Patricio H. Garcia, Amanda Jean Segovia, Hector J. Castillo, Susan Cass Mason, Robert Craig Korom