Patents by Inventor Susan Dawnstarr Daniel
Susan Dawnstarr Daniel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11372850Abstract: A method of providing a task assistant to provide an interface to an application is described. The method comprises receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output.Type: GrantFiled: September 22, 2020Date of Patent: June 28, 2022Assignee: NUANCE COMMUNICATIONS, INC.Inventors: David Andrew Mauro, Henri Bouvier, Stephen Douglas Peters, Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, Aimee Piercy, Paweena Attayadmawittaya, Andrew Jonathan Watson
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Publication number: 20210073218Abstract: A method of providing a task assistant to provide an interface to an application is described. The method comprises receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output.Type: ApplicationFiled: September 22, 2020Publication date: March 11, 2021Inventors: David Andrew Mauro, Henri Bouvier, Stephen Douglas Peters, Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, Aimee Piercy, Paweena Attayadmawittaya, Andrew Jonathan Watson
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Patent number: 10795528Abstract: A method of providing a task assistant to provide an interface to an application, the method comprising activating the task assistant, the activation having an associated visual display. The method in one embodiment includes receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output, wherein the task assistant has a plurality of active states, each of the active states having an associated visual display.Type: GrantFiled: March 6, 2013Date of Patent: October 6, 2020Assignee: Nuance Communications, Inc.Inventors: Elizabeth Ann Dykstra-Erickson, David Andrew Mauro, Paweena Attayadmawittaya, Aimee Piercy, Susan Dawnstarr Daniel
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Patent number: 10783139Abstract: A method of providing a task assistant to provide an interface to an application is described. The method comprises receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output.Type: GrantFiled: March 6, 2013Date of Patent: September 22, 2020Assignee: Nuance Communications, Inc.Inventors: David Andrew Mauro, Henri Bouvier, Stephen Douglas Peters, Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, Aimee Piercy, Paweena Attayadmawittaya, Andrew Jonathan Watson
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Patent number: 10698585Abstract: In accordance with aspects of the disclosure, a computing device may provide a user interface for developing an interactive natural-language response system, which may include a virtual assistant. A user may interact with a system using spoken, written (e.g., text), or other input methods. The user interface may allow a user to associate sentences with intents, tag words within the sentences with concepts, and construct a grammar using the associated intents and tagged concepts. The system may use the grammar for automatically predictively associating sentences with intents and words with concepts. The system may display in the foam of a chat transcript a single branch of a tree of a discussion between the virtual assistant and a user. The user interface may graphically display variable values to assist a user to test system responses under different simulated conditions.Type: GrantFiled: August 29, 2014Date of Patent: June 30, 2020Assignee: Nuance Communications, Inc.Inventors: Tanya Kraljic, Max Copperman, Susan Dawnstarr Daniel, Tiago G. Cabaco
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Patent number: 10223411Abstract: A method of providing a task assistant is described. The task assistant is designed to receive input from a user through multimodal input including a plurality of speech input, typing input, and touch input, determine the meaning of the input, and determining whether there is a context based on prior interactions with the user. The method further to generate an interpreted input based on a combination of the input and the context, and providing a formatted query to an application. The method further to receive data from the application in response to the formatted query, and provide a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output. The method further to update the context based on the interpreted input.Type: GrantFiled: March 6, 2013Date of Patent: March 5, 2019Assignee: Nuance Communications, Inc.Inventors: David Andrew Mauro, Henri Bouvier, Elizabeth Ann Dykstra-Erickson, Simona Gandrabur, Susan Dawnstarr Daniel, Aimee Piercy, Robert Douglas Sharp
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Patent number: 9348988Abstract: A method of providing biometric authorization comprising enabling a user to log into an account, and determining whether there is a hold on the account. When there is a hold on the account, informing the user of the hold, and enabling the user to respond to a transaction that caused the hold. The method, in one embodiment further comprising prompting the user to enter a biometric authentication, in conjunction with the response, and processing the unblock request in real-time upon receiving and validating the biometric authentication.Type: GrantFiled: March 6, 2013Date of Patent: May 24, 2016Assignee: Nuance Communications, Inc.Inventors: Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, David Andrew Mauro
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Publication number: 20160062604Abstract: In accordance with aspects of the disclosure, a computing device may provide a user interface for developing an interactive natural-language response system, which may include a virtual assistant. A user may interact with a system using spoken, written (e.g., text), or other input methods. The user interface may allow a user to associate sentences with intents, tag words within the sentences with concepts, and construct a grammar using the associated intents and tagged concepts. The system may use the grammar for automatically predictively associating sentences with intents and words with concepts. The system may display in the foam of a chat transcript a single branch of a tree of a discussion between the virtual assistant and a user. The user interface may graphically display variable values to assist a user to test system responses under different simulated conditions.Type: ApplicationFiled: August 29, 2014Publication date: March 3, 2016Inventors: Tanya Kraljic, Max Copperman, Susan Dawnstarr Daniel, Tiago G. Cabaco
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Publication number: 20140258857Abstract: A method of providing a task assistant to provide an interface to an application, the method comprising activating the task assistant, the activation having an associated visual display. The method in one embodiment includes receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output, wherein the task assistant has a plurality of active states, each of the active states having an associated visual display.Type: ApplicationFiled: March 6, 2013Publication date: September 11, 2014Applicant: Nuance Communications, Inc.Inventors: Elizabeth Ann Dykstra-Erickson, David Andrew Mauro, Paweena Attayadmawittaya, Aimee Piercy, Susan Dawnstarr Daniel
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Publication number: 20140258323Abstract: A method of providing a task assistant to provide an interface to an application is described. The method comprises receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output.Type: ApplicationFiled: March 6, 2013Publication date: September 11, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: David Andrew Mauro, Henri Bouvier, Stephen Douglas Peters, Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, Aimee Piercy, Paweena Attayadmawittaya, Andrew Jonathan Watson
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Publication number: 20140253455Abstract: A method of providing a task assistant to provide an interface to an application is described. The method comprises, in one embodiment, providing a task assistant to provide an interface to an application, to receive input from a user through multimodal input including a plurality of speech input, typing input, and touch input. The method further comprises receiving a request from a user for a suggestion, determining a current transaction state, based on interactions with the user during a current session, and selecting suggestions relevant to a transaction type associated with the current transaction state.Type: ApplicationFiled: March 6, 2013Publication date: September 11, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: David Andrew Mauro, Henri Bouvier, Susan Dawnstarr Daniel, Elizabeth Ann Dykstra-Erickson, Aimee Piercy, Simona Gandrabur
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Publication number: 20140258855Abstract: A method of providing a task assistant to provide an interface to an application is described. The method includes, in one embodiment, receiving input from a user through multimodal input including a plurality of each input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, and receiving data from the application in response to the query. The method further includes identifying a destination providing a response to the query, identifying an anchor pointing to a specific location in the application associated with the response to the query, and directing the user to the specific location, using the anchor, the specific location providing a response to the user.Type: ApplicationFiled: March 6, 2013Publication date: September 11, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: David Andrew Mauro, Henri Bouvier, Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, Simona Gandrabur, Stephen Douglas Peters, Vijay R. Raman
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Publication number: 20140259126Abstract: A method of providing biometric authorization comprising enabling a user to log into an account, and determining whether there is a hold on the account. When there is a hold on the account, informing the user of the hold, and enabling the user to respond to a transaction that caused the hold. The method, in one embodiment further comprising prompting the user to enter a biometric authentication, in conjunction with the response, and processing the unblock request in real-time upon receiving and validating the biometric authentication.Type: ApplicationFiled: March 6, 2013Publication date: September 11, 2014Applicant: Nuance Communications, Inc.Inventors: Elizabeth Ann Dykstra-Erickson, Susan Dawnstarr Daniel, David Andrew Mauro
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Publication number: 20140258324Abstract: A method of providing a task assistant is described. The task assistant is designed to receive input from a user through multimodal input including a plurality of speech input, typing input, and touch input, determine the meaning of the input, and determining whether there is a context based on prior interactions with the user. The method further to generate an interpreted input based on a combination of the input and the context, and providing a formatted query to an application. The method further to receive data from the application in response to the formatted query, and provide a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output. The method further to update the context based on the interpreted input.Type: ApplicationFiled: March 6, 2013Publication date: September 11, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: David Andrew Mauro, Henri Bouvier, Elizabeth Ann Dykstra-Erickson, Simona Gandrabur, Susan Dawnstarr Daniel, Aimee Piercy, Robert Douglas Sharp