Patents by Inventor Susan Joslin

Susan Joslin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8078518
    Abstract: An ATM exception balancing system is disclosed. Embodiments of the invention provide a method of resolving image ATM transaction exceptions and enabling reconcilement of ATM transactions. An exception record can be created and stored for each batch of image ATM transactions wherein the credit and the debit for the batch of image ATM transactions do not match, and the exception record can be displayed to an analyst. Input can be received from the analyst indicating a resolution of an exception. Possible resolutions can include a general ledger entry, a customer adjustment, and/or an ICA/WIP entry. The system can optionally provide for reporting and performance analysis. Image ATM cash transactions, image ATM check transactions, or both, can be included.
    Type: Grant
    Filed: April 29, 2009
    Date of Patent: December 13, 2011
    Assignee: Bank of America Corporation
    Inventors: Jeffrey R. Goertz, Ivette Yoshida, Susan Joslin, Tony Hopkins
  • Publication number: 20100280871
    Abstract: An ATM exception balancing system is disclosed. Embodiments of the invention provide a method of resolving image ATM transaction exceptions and enabling reconcilement of ATM transactions. An exception record can be created and stored for each batch of image ATM transactions wherein the credit and the debit for the batch of image ATM transactions do not match, and the exception record can be displayed to an analyst. Input can be received from the analyst indicating a resolution of an exception. Possible resolutions can include a general ledger entry, a customer adjustment, and/or an ICA/WIP entry. The system can optionally provide for reporting and performance analysis. Image ATM cash transactions, image ATM check transactions, or both, can be included.
    Type: Application
    Filed: April 29, 2009
    Publication date: November 4, 2010
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Jeffrey R. Goertz, Ivette Yoshida, Susan Joslin, Tony Hopkins