Patents by Inventor Susanne M. Crockett
Susanne M. Crockett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20210357142Abstract: A method, device and machine-readable storage device for transferring data between identity modules is disclosed. Data is stored in one of a first removable storage module coupled to a donor communication device and a memory of the donor communication device, or both. A first portion of the data is provided to a server. The server provides the first portion of the data to a second removable storage module coupled to a recipient communication device responsive to a determination that a recipient communication device has a right to the data. Additional embodiments are disclosed.Type: ApplicationFiled: July 30, 2021Publication date: November 18, 2021Applicant: AT&T Intellectual Property I, L.P.Inventors: Kelley Casimere, Gail A. Churillo, Susanne M. Crockett, Liaqat Ali, Patricia M. Thatcher
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Patent number: 11112988Abstract: A method, device and machine-readable storage device for transferring data between identity modules is disclosed. Data is stored in one of a first removable storage module coupled to a donor communication device and a memory of the donor communication device, or both. A first portion of the data is provided to a server. The server provides the first portion of the data to a second removable storage module coupled to a recipient communication device responsive to a determination that a recipient communication device has a right to the data. Additional embodiments are disclosed.Type: GrantFiled: January 5, 2018Date of Patent: September 7, 2021Assignee: AT&T Intellectual Property I, L.P.Inventors: Kelley Casimere, Gail A. Churillo, Susanne M. Crockett, Liaqat Ali, Patricia M. Thatcher
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Publication number: 20180129444Abstract: A method, device and machine-readable storage device for transferring data between identity modules is disclosed. Data is stored in one of a first removable storage module coupled to a donor communication device and a memory of the donor communication device, or both. A first portion of the data is provided to a server. The server provides the first portion of the data to a second removable storage module coupled to a recipient communication device responsive to a determination that a recipient communication device has a right to the data. Additional embodiments are disclosed.Type: ApplicationFiled: January 5, 2018Publication date: May 10, 2018Applicant: AT&T Intellectual Property I, L.P.Inventors: Kelley Casimere, Gail A. Churillo, Susanne M. Crockett, Liaqat Ali, Patricia M. Thatcher
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Patent number: 9880775Abstract: A method, device and machine-readable storage device for transferring data between identity modules is disclosed. Data is stored in one of a first removable storage module coupled to a donor communication device and a memory of the donor communication device, or both. A first portion of the data is provided to a server. The server provides the first portion of the data to a second removable storage module coupled to a recipient communication device responsive to a determination that a recipient communication device has a right to the data. Additional embodiments are disclosed.Type: GrantFiled: December 11, 2014Date of Patent: January 30, 2018Assignee: AT&T Intellectual Property I, L.P.Inventors: Kelley Casimere, Gail A. Churillo, Susanne M. Crockett, Liaqat Ali, Patricia M. Thatcher
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Publication number: 20150095529Abstract: A method, device and machine-readable storage device for transferring data between identity modules is disclosed. Data is stored in one of a first removable storage module coupled to a donor communication device and a memory of the donor communication device, or both. A first portion of the data is provided to a server. The server provides the first portion of the data to a second removable storage module coupled to a recipient communication device responsive to a determination that a recipient communication device has a right to the data. Additional embodiments are disclosed.Type: ApplicationFiled: December 11, 2014Publication date: April 2, 2015Inventors: Kelley Casimere, Gail A. Churillo, Susanne M. Crockett, Liaqat Ali, Patricia M. Thatcher
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Patent number: 8935803Abstract: A system and apparatus for transferring data between communication elements is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller element to receive data from a web server to update one or more entries of an identity module coupled to the controller element. The data can be retrieved by the web server from a second communication device. Additional embodiments are disclosed.Type: GrantFiled: May 28, 2013Date of Patent: January 13, 2015Assignee: AT&T Intellectual Property I, LPInventors: Kelley Casimere, Gail A Churillo, Susanne M. Crockett, Liaqat Ali, Patricia M. Thatcher
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Patent number: 7965829Abstract: A method and system are provided for implementing a call transfer service over a telephone network, a subscription for the call transfer service being alterable by a call transfer service subscriber, and includes a subscriber graphic user interface through which the subscriber may provide call transfer service information. A telephone network node such as a platform may further be provided, the platform in communication with the subscriber graphic user interface, and including a memory device that stores call transfer service information for use in implementing the call transfer service. The platform further includes a call transfer service controller coupled with the memory device, that communicates with the subscriber graphic user interface, and that receives call transfer service information, and updates the subscriber's call transfer service subscription responsive to information received at the graphic user interface.Type: GrantFiled: July 27, 2005Date of Patent: June 21, 2011Assignee: AT&T Intellectual Property I, L.P.Inventors: Susanne M. Crockett, Robert B. Lasken
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Patent number: 7907711Abstract: Systems and methods for notifying a user of a calling card balance are disclosed. Generally, a calling card platform determines a telephone call using a calling card has ended. The calling card platform recalculates a calling card balance after the telephone call has ended and notifies the user of the recalculated balance via a communication channel based on a notification preference. The calling card platform notifies the user of the recalculated balance irrespective of the recalculated calling card balance.Type: GrantFiled: June 29, 2006Date of Patent: March 15, 2011Assignee: AT&T Intellectual Property I, LPInventors: Denis Nolan, Nancy Book, Susanne M. Crockett
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Patent number: 7813487Abstract: A method and system are provided for use in billing a toll-free telephone call over a telephone network, the telephone call corresponding to a first toll-free telephone number and initiated by a calling party from an initiating telephone number. In one embodiment, a toll-free telephone call is received at a service node, and routed to a first termination corresponding with the first toll-free telephone number, where the service node remains within the call path of the toll-free telephone call. A first call record is initiated for the toll-free telephone call at the service node, and it is determined at the service node whether the toll-free telephone call is to be connected with a second toll-free telephone number. A second call record is initiated at the service node, where a connection with a second termination corresponding with the second toll-free telephone number has been established.Type: GrantFiled: September 15, 2005Date of Patent: October 12, 2010Assignee: AT&T Intellectual Property I, L.P.Inventors: Susanne M. Crockett, Robert B. Lasken
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Patent number: 7512224Abstract: A communication monitor for transferring a communication to a second recipient from a first recipient includes an identifier receiver that receives at least one subscriber-defined transfer identifier that can be invoked by the first recipient to redirect the communication from the first recipient. The communication monitor also includes a communication transferor that monitors the communication and coordinates transferring the communication to the second recipient from the first recipient in response to the communication monitor monitoring a signal from the first recipient after the first recipient invokes an elective communication-transfer function using at least one subscriber-defined transfer identifier.Type: GrantFiled: April 29, 2008Date of Patent: March 31, 2009Assignee: AT&T Intellectual Property I, L.P.Inventors: Susanne M. Crockett, Ronald King
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Patent number: 7447301Abstract: A menu routing service routes calls made to a customer's toll-free number according to customized routing instructions. A service provider establishes service parameters, which include the toll-free number and a restriction associated with at least one of the customer and the service provider. To customize call routing, a web server receives instructions from the customer to associate the toll-free number with a terminating number, such as a directory number or switch ID and trunk group numbers. When the restriction prohibits the association, the web server determines whether the service parameters further include an override indicator associated with the customer that overrides the restriction. The toll-free number is associated with the terminating number when service parameters include the override indicator.Type: GrantFiled: April 25, 2003Date of Patent: November 4, 2008Assignee: AT&T Intellectual Property I, L.P.Inventors: Susanne M. Crockett, William H. Allen
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Publication number: 20080205618Abstract: A service node is used in the implementation of a call-transfer service in which a service call is transferred to a second agent from a first agent. A code receiver receives from a service control point, via a data link, at least one subscriber-defined call-transfer feature code that can be invoked by the first agent. A call-transferor transfers the service call to the second agent from the first agent in response to the service node receiving a signal from the first agent after the first agent invokes an elective call-transfer function using at least one subscriber-defined call-transfer feature code.Type: ApplicationFiled: April 29, 2008Publication date: August 28, 2008Applicant: AT&T KNOWLEDGE VENTURES, L.P.Inventors: Susanne M. CROCKETT, Ronald KING
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Patent number: 7366291Abstract: A service node is used in the implementation of a call-transfer service in which a service call is transferred to a second agent from a first agent. A code receiver receives from a service control point, via a data link, at least one subscriber-defined call-transfer feature code that can be invoked by the first agent. A call-transferor transfers the service call to the second agent from the first agent in response to the service node receiving a signal from the first agent after the first agent invokes an elective call-transfer function using at least one subscriber-defined call-transfer feature code.Type: GrantFiled: July 21, 2006Date of Patent: April 29, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: Susanne M. Crockett, Ronald King
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Patent number: 7336771Abstract: A call is processed in a public switched telephone network (PSTN), in accordance with at least one advanced intelligent network (AIN) telephony service associated with one of a calling party number and a called party number. The call is initially connected to a voice markup language platform in response to preliminary routing instructions from a service control point, in accordance with the telephony service. Data relating to the telephony service is retrieved and at least one caller query is formulated based on the retrieved data. The caller query is verbally provided to the calling party. Additional data is then received through voice communication from the calling party, including a response to the caller query. The call is routed in accordance with the additional data provided by the caller.Type: GrantFiled: January 16, 2003Date of Patent: February 26, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: Susanne M. Crockett, Raymond P. Watson
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Publication number: 20080037738Abstract: Systems and methods for notifying a user of a calling card balance are disclosed. Generally, a calling card platform determines a telephone call using a calling card has ended. The calling card platform recalculates a calling card balance after the telephone call has ended and notifies the user of the recalculated balance via a communication channel based on a notification preference. The calling card platform notifies the user of the recalculated balance irrespective of the recalculated calling card balance.Type: ApplicationFiled: June 29, 2006Publication date: February 14, 2008Inventors: Denis Nolan, Nancy Book, Susanne M. Crockett
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Patent number: 7103166Abstract: A call transfer service enables a call from a calling party to be transferred from a first agent to a second agent in response to a signal sent by the first agent. The call transfer service is implemented with a service node that offers call transfer service functionality, and a service control point providing menu routing. The service control point routes the call to the service node when it is determined that the call requires call transfer services. The service control point also forwards, via a data link, data associated with the call transfer service to the service node to facilitate transferring of the call.Type: GrantFiled: March 31, 2003Date of Patent: September 5, 2006Assignee: SBC Properties, L.P.Inventors: Susanne M. Crockett, Lorene King, legal representative, Ronald King, deceased late of
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Publication number: 20040213392Abstract: A menu routing service routes calls made to a customer's toll-free number according to customized routing instructions. A service provider establishes service parameters, which include the toll-free number and a restriction associated with at least one of the customer and the service provider. To customize call routing, a web server receives instructions from the customer to associate the toll-free number with a terminating number, such as a directory number or switch ID and trunk group numbers. When the restriction prohibits the association, the web server determines whether the service parameters further include an override indicator associated with the customer that overrides the restriction. The toll-free number is associated with the terminating number when service parameters include the override indicator.Type: ApplicationFiled: April 25, 2003Publication date: October 28, 2004Applicant: SBC Properties, L.P.Inventors: Susanne M. Crockett, William H. Allen
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Publication number: 20040190704Abstract: A call transfer service enables a call from a calling party to be transferred from a first agent to a second agent in response to a signal sent by the first agent. The call transfer service is implemented with a service node that offers call transfer service functionality, and a service control point providing menu routing. The service control point routes the call to the service node when it is determined that the call requires call transfer services. The service control point also forwards, via a data link, data associated with the call transfer service to the service node to facilitate transferring of the call.Type: ApplicationFiled: March 31, 2003Publication date: September 30, 2004Applicant: SBC PROPERTIES, L.P.Inventors: Susanne M. Crockett, Ronald King, Lorene King
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Publication number: 20040141596Abstract: A call is processed in a public switched telephone network (PSTN), in accordance with at least one advanced intelligent network (AIN) telephony service associated with one of a calling party number and a called party number. The call is initially connected to a voice markup language platform in response to preliminary routing instructions from a service control point, in accordance with the telephony service. Data relating to the telephony service is retrieved and at least one caller query is formulated based on the retrieved data. The caller query is verbally provided to the calling party. Additional data is then received through voice communication from the calling party, including a response to the caller query. The call is routed in accordance with the additional data provided by the caller.Type: ApplicationFiled: January 16, 2003Publication date: July 22, 2004Applicant: SBC Properties, L.P.Inventors: Susanne M. Crockett, Raymond P. Watson
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Publication number: 20040141595Abstract: An advanced intelligent network (AIN) telephony service provided in a public switched telephone network (PSTN) is controlled based on instructions from a subscriber, browsing a packet switched data network using a voice browser. The packet switched data network may include the Internet. The subscriber is connected to the voice browser through the PSTN using, for example, a GR-1129 audio channel set up between the voice browser and a switch in the PSTN. The browsing is based on a verbal instruction received from the subscriber through the PSTN. A web server in the packet switched data network is connected to the voice browser and call routing data is retrieved based on the verbal instruction. At least one call is routed through the PSTN based on the call routing data retrieved from the web server.Type: ApplicationFiled: January 16, 2003Publication date: July 22, 2004Applicant: SBC Properties, L.P.Inventors: Susanne M. Crockett, Raymond P. Watson