Patents by Inventor Susmith Roy

Susmith Roy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Real availability application
    Patent number: 11683244
    Abstract: A computerized-method for providing an indication as to an availability of a communication-channel type that is used during an interaction with a customer, via a web app is provided herein.
    Type: Grant
    Filed: January 13, 2022
    Date of Patent: June 20, 2023
    Assignee: INCONTACT INC.
    Inventors: Tushar Deshmukh, Sebastien Roland Mancel, Ashish Seth, Saiprasad Vyawahare, Deepak Tiwari, Omkar Shrihari Joglekar, Susmith Roy
  • REAL AVAILABILITY APPLICATION
    Publication number: 20220263728
    Abstract: A computerized-method for providing an indication as to an availability of a communication-channel type that is used during an interaction with a customer, via a web app is provided herein.
    Type: Application
    Filed: January 13, 2022
    Publication date: August 18, 2022
    Inventors: Tushar DESHMUKH, Sebastien Roland Mancel, Ashish Seth, Saiprasad Vyawahare, Deepak Tiwari, Omkar Shrihari Joglekar, Susmith Roy
  • Real availability application
    Patent number: 11271825
    Abstract: A computerized-method for providing an indication as to an availability of a communication-channel type that is used during an interaction with a customer, via a web app is provided herein.
    Type: Grant
    Filed: February 14, 2021
    Date of Patent: March 8, 2022
    Assignee: INCONTACT INC
    Inventors: Tushar Deshmukh, Sebastien Roland Mancel, Ashish Seth, Saiprasad Vyawahare, Deepak Tiwari, Omkar Shrihari Joglekar, Susmith Roy