Patents by Inventor Suzi Levas
Suzi Levas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9818399Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A request including a speech data representation of an utterance or feature data extracted from the speech data representation of the utterance is received at a computing device. A transcription of the utterance by applying a speech recognition model to the speech data representation of the utterance or the feature data extracted from the speech data representation of the utterance is obtained by the computing device. A keyword that occurs in the transcription of the utterance is identified by the computing device. Communication between communication devices based at least on identifying the keyword is initiated initiating by the computing device.Type: GrantFiled: May 23, 2016Date of Patent: November 14, 2017Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Patent number: 9787830Abstract: Systems, methods and apparatus for initiating communication. According to one implementation, a recording of a particular user speaking a name of a contact is obtained, a voice dialing command including an utterance of the name of the contact by the particular user is received, and in response to receiving the voice dialing command including the utterance of the name of the contact by the particular user, the recording of the particular user speaking the name of the contact or a text-to-speech audio output of the name is provided for output, and communication is initiated between the particular user and the contact.Type: GrantFiled: August 10, 2016Date of Patent: October 10, 2017Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Patent number: 9380155Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: February 13, 2014Date of Patent: June 28, 2016Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Patent number: 8818809Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: June 20, 2013Date of Patent: August 26, 2014Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Patent number: 8731937Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: October 26, 2012Date of Patent: May 20, 2014Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Patent number: 8706134Abstract: An approach is disclosed for providing navigation information for a requested listing to a mobile device caller of a directory assistance call. If the caller selects an option to receive driving directions to the listing destination, the directory assistance provider forwards the listing address to a platform that correlates the address with location coordinates. The platform can poll the calling device to obtain GPS identifying data for the mobile device and derive mapping and routing information.Type: GrantFiled: October 15, 2007Date of Patent: April 22, 2014Assignee: Verizon Patent and Licensing Inc.Inventors: David M. Wasserman, Stephen L. Greene, Robert T. Winslow, Thaveesak Kraisornsuthasinee, Marianne Killelea, Richard A. Cucksey, Sundar Rajan Padmanabhan, Suzi Levas, Joseph Gu, Srinivas R. Karra
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Patent number: 8682663Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for generating, distributing, and using speech recognition models are disclosed. The methods, systems, and apparatus include actions of receiving a speech data representation of an utterance and obtaining feature data extracted from the speech data representation of the utterance. Additional actions include obtaining a transcription of the utterance using the feature data and identifying contact information associated with the transcription. Further actions include determining that a network connection exists and initiating communication using the contact information based on determining that a network connection exists.Type: GrantFiled: June 21, 2013Date of Patent: March 25, 2014Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Publication number: 20130297309Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: ApplicationFiled: June 21, 2013Publication date: November 7, 2013Inventors: Craig L. Reding, Suzi Levas
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Publication number: 20130279665Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: ApplicationFiled: June 20, 2013Publication date: October 24, 2013Inventors: Craig L. Reding, Suzi Levas
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Patent number: 8520810Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: September 13, 2012Date of Patent: August 27, 2013Assignee: Google Inc.Inventors: Craig L Reding, Suzi Levas
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Patent number: 8494848Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: September 13, 2012Date of Patent: July 23, 2013Assignee: Google Inc.Inventors: Craig Reding, Suzi Levas
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Patent number: 8447599Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: December 30, 2011Date of Patent: May 21, 2013Assignee: Google Inc.Inventors: Craig Reding, Suzi Levas
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Patent number: 8401846Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: February 22, 2012Date of Patent: March 19, 2013Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Publication number: 20130013298Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: ApplicationFiled: September 13, 2012Publication date: January 10, 2013Applicant: GOOGLE INC.Inventors: Craig Reding, Suzi Levas
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Patent number: 8335687Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: March 19, 2012Date of Patent: December 18, 2012Assignee: Google Inc.Inventors: Craig L. Reding, Suzi Levas
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Publication number: 20120101812Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: ApplicationFiled: December 30, 2011Publication date: April 26, 2012Applicant: GOOGLE INC.Inventors: Craig Reding, Suzi Levas
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Patent number: 8135589Abstract: Systems, methods and apparatus for generating, distributing, and using speech recognition models. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. The speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: GrantFiled: December 29, 2010Date of Patent: March 13, 2012Assignee: Google Inc.Inventors: Craig L Reding, Suzi Levas
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Patent number: 7756264Abstract: Methods and apparatus for providing manned, e.g., live customer support to customers, e.g., people using the Internet to purchase goods and/or services are described. A person viewing a Web Site, e.g., a customer, is presented with a button which provides the opportunity to talk to a customer service representative. Upon activating the button, e.g., by clicking on it, the customer's computer or other Internet browser device sends a signal, e.g., a call request message, over the Internet indicating that the customer wants to talk with a service representative. The call request message includes the customer's telephone number and/or IP address. In response to the call request message, calling equipment is used to establish a customer service call between the customer and a customer service representative. The equipment can be owned by the telephone company thereby avoiding the need for E-business companies to make investments in telephone equipment.Type: GrantFiled: May 5, 2008Date of Patent: July 13, 2010Assignee: Verizon Services Corp.Inventors: Craig L. Reding, Suzi Levas
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Patent number: 7606359Abstract: Methods and apparatus for providing operator services to callers in a fully or partially automated manner are disclosed. In addition, the present invention is directed to methods and apparatus for providing new telephone services, e.g., the forwarding of messages to non-published telephone number customers. It is also directed to methods and apparatus that can be used to detect, report and correct operator input errors. Automated, e.g., unmanned, apparatus of the present invention are capable of interfacing with conventional telephone switches using known operator protocols. This allows automated devices of the present invention to appear to existing telephone switches as manned operator positions capable of servicing telephone calls. In accordance with the present invention, the unmanned apparatus of the present invention is assigned one or more operator position identifiers conventionally used to identify manned operator positions.Type: GrantFiled: September 17, 1998Date of Patent: October 20, 2009Assignee: Verizon Services Corp.Inventors: Craig Reding, Menno Aartsen, Lisa M. Amberger, Constance Carlson, Suzi Levas, Mike Metaxas, Jan Stein, Rao Tanuku, Thea Turner
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Publication number: 20090098860Abstract: An approach is disclosed for providing navigation information for a requested listing to a mobile device caller of a directory assistance call. If the caller selects an option to receive driving directions to the listing destination, the directory assistance provider forwards the listing address to a platform that correlates the address with location coordinates. The platform can poll the calling device to obtain GPS identifying data for the mobile device and derive mapping and routing information.Type: ApplicationFiled: October 15, 2007Publication date: April 16, 2009Applicants: Verizon Data Services Inc., Verizon Services Corp., Verizon Services Organization Inc.Inventors: David M. Wasserman, Stephen L. Greene, Robert T. Winslow, Thaveesak Kraisornsuthasinee, Marianne Killelea, Richard A. Cucksey, Sundar Rajan Padmanabhan, Suzi Levas, Joseph Gu, Srinivas R. Karra