Patents by Inventor Sylvain SENECAL

Sylvain SENECAL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods to identify critical customer experience incidents using remotely captured eye-tracking recording combined with automatic facial emotion detection via mobile phone or webcams.
    Publication number: 20220270116
    Abstract: Systems and methods are provided by analyzing video responses to human interactions with computers or screens for web-journey and marketing optimization purposes. The video feed of the participants face is then used to develop individual insights into, individual responses associated with eye-movement (speed, distance travelled over time, saccades, fixation, blinks), and facial emotions (happy, surprised, sad, fear, anger, disgust, and neutral). Our system then combines these individual metrics, through our proprietary algorithm, into a single output that combines the individual insights (eyes and facial emotion), and then creates a more valuable insight through the compounding effect of the metrics.
    Type: Application
    Filed: February 15, 2022
    Publication date: August 25, 2022
    Inventors: Neil Fleischer, Francois Courtemanche, Pierre-Majorique Leger, Sylvain Senecal, Marc Fredette
  • Method of and system for processing signals sensed from a user
    Patent number: 10368741
    Abstract: A system for and a method of processing signals sensed from a user. The method comprises accessing positions of a line of sight of the user over a time frame, a first set of data associated with a first physiological signal and a second physiological signal. The method further comprises executing, by a processor, for at least one position of the positions of the line of sight of the user, identifying a first subset of data from the first set of data, identifying a second subset of data from the second set of data, associating the at least one position with the first subset of data and the second subset of data and causing to generate, by a machine-learning algorithm, a predicted value reflective of a pattern associated with the user. The method also comprises storing the predicted value associated with the at least one position.
    Type: Grant
    Filed: February 25, 2016
    Date of Patent: August 6, 2019
    Assignees: VALORISATION-RECHERCHE, LIMITED PARTNERSHIP, VALORISATION GESTION, LIMITED PARTNERSHIP
    Inventors: Francois Courtemanche, Marc Fredette, Sylvain Senecal, Pierre-Majorique Leger, Aude Dufresne, Vanessa Georges, Elise Labonte-Lemoyne
  • METHOD OF AND SYSTEM FOR PROCESSING SIGNALS SENSED FROM A USER
    Publication number: 20180035886
    Abstract: A system for and a method of processing signals sensed from a user. The method comprises accessing positions of a line of sight of the user over a time frame, a first set of data associated with a first physiological signal and a second physiological signal. The method further comprises executing, by a processor, for at least one position of the positions of the line of sight of the user, identifying a first subset of data from the first set of data, identifying a second subset of data from the second set of data, associating the at least one position with the first subset of data and the second subset of data and causing to generate, by a machine-learning algorithm, a predicted value reflective of a pattern associated with the user. The method also comprises storing the predicted value associated with the at least one position.
    Type: Application
    Filed: February 25, 2016
    Publication date: February 8, 2018
    Inventors: Francois COURTEMANCHE, Marc FREDETTE, Sylvain SENECAL, Pierre-Majorique LEGER, Aude DUFRESNE, Vanessa GEORGES, Elise LABONTE-LEMOYNE