Abstract: A converter unit connected to a monitor apparatus for monitoring and controlling a plurality of air conditioners, including: PAC transmission software for transmitting a setting data from the monitor apparatus regarding a running start/stop state, a running node, an air quality and a temperature, respectively of the air conditioners, to a transmission path, and for receiving running data regarding a temperature and a pressure of a component during the refrigerating cycle from the transmission path; transmission software for receiving the setting data from the monitor apparatus and transmitting the running data to the monitor apparatus; and a converter to convert the running data for the PAC transmission software to a running data for the transmission software, and to convert the setting data for the transmission software to a setting data for the PAC transmission software, respectively, wherein the running data is collected from the control message at a predetermined interval, and the collected running data i

Abstract: A service system for air conditioner is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes a monitoring center which has the customer database, an operation information database for storing operation information of air conditioners for each customer, and a device information database having device information on the air conditioners related with each customer of the customer database. The monitoring center, upon deciding that there is anomaly in the operation information, dens to the cellular phone over the Internet the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.

Abstract: A service system for air conditioners is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes a monitoring center which has a the customer database, an operation information database for storing operation information of air conditioners for each customer, and a device information database having device information on the air conditioners related with each customer of the customer database. The monitoring center, upon deciding that there is anomaly in the operation information, sends to the cellular phone over the Internet the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.

Abstract: A service system which includes the monitoring center which has a customer database, an operation information database for storing operation information of the air conditioners for each customer, and a device information database 203 having device information on the air conditioners related with each customer of the customer database. When the system decides that there is anomaly in the operation information, the monitoring center sends to the cellular phone over the Internet information representing the content of the anomaly and customer and device information associated with the operation information which was judged abnormal.

Abstract: An open network environment and a multi vendor system for an air conditioner is realized so that management and services can be made highly efficient. A management system for an air conditioner has a status database for storing collected running data, and a setting database for storing setting data of the air conditioner, the setting data including data. regarding a running stop state, a running mode, an air quantity and a temperature, respectively of the air conditioner, wherein the running data stored in the status database is read to monitor the air conditioner and the setting data is rewritten to control the air conditioner.

Abstract: A service system for air conditioners is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes the monitoring center 1 which has the customer database 207, the operation information database 206 for storing operation information of the air conditioners 101 for each customer, and the device information database 203 having device information on the air conditioners 101 related with each customer of the customer database 207.

Abstract: An open network environment and a multi vendor system for an air conditioner is realized so that management and services can be made highly efficient. A management system for an air conditioner has a status database for storing collected running data, and a setting database for storing setting data of the air conditioner, the setting data including data regarding a running stop state, a running mode, an air quantity and a temperature, respectively of the air conditioner, wherein the running data stored in the status database is read to monitor the air conditioner and the setting data is rewritten to control the air conditioner.

Abstract: A service system for air conditioners is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes the monitoring center 1 which has the customer database 207, the operation information database 206 for storing operation information of the air conditioners 101 for each customer, and the device information database 203 having device information on the air conditioners 101 related with each customer of the customer database 207.

Abstract: An open network environment and a multi vendor system for an air conditioner is realized so that management and services can be made highly efficient. A management system for an air conditioner has a status database for storing collected running data, and a setting database for storing setting data of the air conditioner, the setting data including data regarding a running stop state, a running mode, an air quantity and a temperature, respectively of the air conditioner, wherein the running data stored in the status database is read to monitor the air conditioner and the setting data is rewritten to control the air conditioner.