Abstract: This disclosure describes systems, methods, and devices related to anomaly detection of CPE firmware revisions. A method may include collecting metrics data for a plurality of customer-provided equipment (CPE) models over a window of time; training a first autoencoder for a first CPE model of the plurality of CPE models using at least a portion of the metrics data to detect anomalies within a plurality of firmware versions of the first CPE model; identifying, using the first autoencoder, that a first firmware version of the plurality of firmware versions is anomalous across a first time series; and storing data indicating that the first firmware version of the plurality of firmware versions is anomalous across the first time series. Metrics data may include one or more of interactive voice response (IVR) session data; calls handled data; and truck schedule data.