Abstract: A client terminal transmits a call request for using a MFP to a call control server. The call control server carries out authentication processing about a user and the MFP in response to the call request. If the authentication processing result is correct, the call control server transfers the call request to the printing service management server. The call request is transferred from the printing service management server to a printing service providing server and then transferred to the MFP via the call control server. Thus, a session of the client terminal and the MFP is established. The printing service providing server carries out processing for providing a predetermined printing service based on the call request from the client terminal.

Abstract: Disclosed is a menu distribution system that provides a menu, which is viewable in a conventional manner and is customized for each customer. A customer allows a read/write device to read a customer ID information storage medium storing customer ID information. The read/write device transmits the customer ID information to a menu server. The menu server has a customer information storage unit that stores, for each customer, attribute information such as food preferences. The menu server selects a menu item most suitable for the customer identified by the transmitted customer ID information, by comparing customer attribute information and menu items stored in a menu item information storage unit. Menu image data is generated based on the selected menu item and is transmitted to the read/write device. The read/write device writes the received menu image data to a memory of a paper like display.

Abstract: A client terminal transmits a call request for using a MFP to a call control server. The call control server carries out authentication processing about a user and the MFP in response to the call request. If the authentication processing result is correct, the call control server transfers the call request to the printing service management server. The call request is transferred from the printing service management server to a printing service providing server and then transferred to the MFP via the call control server. Thus, a session of the client terminal and the MFP is established. The printing service providing server carries out processing for providing a predetermined printing service based on the call request from the client terminal.

Abstract: As receiving information for specifying a dwell unit and a request of creating an inspection list, a dwell unit information server creates an inspection list for the dwell unit in response to the request. A multiple function processing machine prints out the inspection list, and reads the inspection list on which a defective equipment is written. The multiple function processing machine extracts handwritten information from read-out information, and transmits the extracted information to the dwell unit information server together with code information printed on the inspection list. The dwell unit information server extracts an equipment needing inspection based on the code information and the handwritten information, and transmits a work instruction which instructs maintenance/repair of the equipment to a maintenance/repair responsible company responsible for the extracted equipment.

Abstract: Disclosed is a menu distribution system that provides a menu, which is viewable in a conventional manner and is customized for each customer. A customer allows a read/write device to read a customer ID information storage medium storing customer ID information. The read/write device transmits the customer ID information to a menu server. The menu server has a customer information storage unit that stores, for each customer, attribute information such as food preferences. The menu server selects a menu item most suitable for the customer identified by the transmitted customer ID information, by comparing customer attribute information and menu items stored in a menu item information storage unit. Menu image data is generated based on the selected menu item and is transmitted to the read/write device. The read/write device writes the received menu image data to a memory of a paper like display.