Patents by Inventor Tal Obsfeld

Tal Obsfeld has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Call recording with interaction metadata correlation
    Patent number: 9197744
    Abstract: Methods and systems are described for call recording, e.g. in a VoIP system. At least one endpoint may be configured to terminate a call. A recording system may be configured to record call content data from multiple endpointsA the controller may receive, from a call exchange, interaction metadata relating to calls starting and terminating at the endpoint; receive notifications relating to call content from the recording system; and match the interaction metadata to the notifications.
    Type: Grant
    Filed: December 31, 2013
    Date of Patent: November 24, 2015
    Assignee: NICE-SYSTEMS LTD.
    Inventors: Yuval Sittin, Efim Kolodizner, Tal Zur, Shlomi Levi, Omer Kochba, Tal Obsfeld, Dorit Youda, Roni Krivoshey
  • CALL RECORDING WITH INTERACTION METADATA CORRELATION
    Publication number: 20150189078
    Abstract: Methods and systems are described for call recording, e.g. in a VoIP system. At least one endpoint may be configured to terminate a call. A recording system may be configured to record call content data from multiple endpointsA the controller may receive, from a call exchange, interaction metadata relating to calls starting and terminating at the endpoint; receive notifications relating to call content from the recording system; and match the interaction metadata to the notifications.
    Type: Application
    Filed: December 31, 2013
    Publication date: July 2, 2015
    Applicant: Nice-Systems Ltd.
    Inventors: Yuval SITTIN, Efim Kolodizner, Tal Zur, Shlomi Levi, Omer Kochba, Tal Obsfeld, Dorit Youda, Roni Krivoshey