Abstract: Methods and systems for navigating drivers to passengers based on trustworthiness ratings are provided. One example method includes receiving, by a transportation system, a request for transportation from a user and determining a trustworthiness rating of the user. The method further includes matching the user to a driver in a pool of drivers based on the trustworthiness rating of the user and dispatching the driver to fulfill the request. The method may further include matching a trusted driver or a driver with a high trustworthiness rating to the user when the request for transportation from the user is a first-time request for transportation or the user has a lower trustworthiness rating. Systems and at least one computer-readable non-transitory media including one or more instructions for performing the above method are also provided.

Abstract: In one embodiment a transportation request is received from a computing device of a first subscriber to a transportation service. It is determined that the transportation request is authorized by a second subscriber to the transportation service. One or more details associated with the transportation request and location information of the computing device of the first subscriber are communicated to a computing device of a driver associated with the transportation service to allow the driver to fulfill the transportation request.

Abstract: In one embodiment, a method includes: receiving, by a processing device over a network from a driver computing device, a driver destination location and a scheduled arrival time; and determining, based on historical data, a plurality of likelihoods corresponding to a plurality of passenger pick-up regions. Each of the plurality of likelihoods is a corresponding likelihood of the driver computing device arriving at the driver destination location by the scheduled arrival time after completing transportation of a passenger from a corresponding passenger pick-up region. The method further includes: selecting, based on the plurality of likelihoods, a first passenger pick-up region; and providing, by the processing device over the network to the driver computing device, navigational data to direct a driver corresponding to the driver computing device to the first passenger pick-up region.

Abstract: A method includes receiving a corresponding location and corresponding device activity information of user devices and selecting a subset of the user devices that are within a threshold distance of each other. The method further includes, responsive to determining that a cumulative likelihood value of at least one of the subset of the user devices transmitting a transportation request is higher than a threshold likelihood value, determining a first location based on the corresponding location and the corresponding device activity information of each of the subset of the user devices. The method further includes transmitting navigation instructions to a driver device to cause the driver device to navigate towards the first location.

Abstract: In one embodiment a plurality of transportation requests received from a plurality of subscribers to the transportation service are accessed, wherein a group of a plurality of drivers of the transportation receive one or more of the plurality of transportation requests. At least one performance score over a time period is generated for each driver of the group of drivers of the transportation service based at least in part on the transportation requests. A distribution of a compensation pool associated with the time period among the drivers of the group is determined according to the at least one performance score.

Abstract: In one embodiment a transportation request is received from a passenger having an account with a taxi service. A driver associated with the taxi service is directed to pick up the passenger and transport the passenger to a location specified by the passenger. It is determined that the passenger should be offered an item of merchandise to use temporarily. In response to the passenger accepting the item of merchandise, an update is sent to a data store, the update indicating that the passenger is in possession of the item of merchandise.

Abstract: In one embodiment a pickup location and a destination location associated with a subscriber to a first transportation service are accessed. A first route from the pickup location to the destination location is identified, the first route comprising a plurality of segments, wherein a first segment of the plurality of segments of the first route is to be serviced by a driver of the first transportation service using a first type of transportation vehicle, and wherein a second segment of the plurality of segments of the first route is to be serviced by a second transportation service using a second type of transportation vehicle. The driver of the first transportation service is directed to service the first segment of the plurality of segments of the first route.

Abstract: In one embodiment a queue of drivers for a particular area is maintained, wherein the queue specifies an order in which drivers are selected for transportation requests from the particular area. A driver is selected from the queue for a first transportation request from the particular area. A placement of the driver within the queue of drivers is determined based on at least one characteristic of the first transportation request. An indication of the placement of the driver within the queue of drivers is communicated to a computing device associated with the driver.

Abstract: In one embodiment, a method includes: receiving, by a processing device over a network from a driver computing device, a driver destination location and a scheduled arrival time; and determining, based on historical data, a plurality of likelihoods corresponding to a plurality of passenger pick-up regions. Each of the plurality of likelihoods is a corresponding likelihood of the driver computing device arriving at the driver destination location by the scheduled arrival time after completing transportation of a passenger from a corresponding passenger pick-up region. The method further includes: selecting, based on the plurality of likelihoods, a first passenger pick-up region; and providing, by the processing device over the network to the driver computing device, navigational data to direct a driver corresponding to the driver computing device to the first passenger pick-up region.

Abstract: In one embodiment a transportation request is received from a computing device of a first subscriber to a transportation service. It is determined that the transportation request is authorized by a second subscriber to the transportation service. One or more details associated with the transportation request and location information of the computing device of the first subscriber are communicated to a computing device of a driver associated with the transportation service to allow the driver to fulfill the transportation request.

Abstract: A method includes generating, by a first transportation service, a first route based on a transportation request. The method further includes providing, to a computing device, first navigation information based on the first route to direct the computing device to service the transportation request. The method further includes generating, based on second transportation service data received from a second transportation service, a second route corresponding to the transportation request. The second route includes a first segment to be serviced by the computing device of the first transportation service using a first transportation vehicle and a second segment to be serviced by the second transportation service using a second transportation vehicle. The method further includes providing, by the first transportation service, second navigation information to the computing device to direct the computing device to service the first segment of the second route.

Abstract: A method includes transmitting, to a driver computing device associated with a driver, navigational data to direct the driver to a first pick-up location and to direct the driver from the first pick-up location to a first drop-off location along a first route to fulfill a first transportation request associated with a first user. The method further includes determining that the first route is to be modified, identifying a drop-off area associated with the first drop-off location, and selecting a second drop-off location and a second route for the first user. The first drop-off location and the second drop-off location are located within the drop-off area. The method further includes transmitting, to the driver computing device, updated navigational data to direct the driver to the second drop-off location along the second route to fulfill the first transportation request.

Abstract: In one embodiment a plurality of transportation requests sent within a particular time window to a taxi service that specify the same destination location are detected. It is determined that an event is occurring at the destination location. An end time of the event is estimated. Prior to the end time of the event, a plurality of drivers associated with the taxi service are directed to drive to the destination location to transport passengers from the event.

Abstract: In one embodiment, a method comprises receiving, at a backend server, a first request for a shared ride and a desired drop-off location from a first passenger; analyzing, by the backend server, a plurality of prospective routes to a plurality of prospective drop-off locations that are within a drop-off area associated with a desired drop-off location; selecting, by the backend server, a first drop-off location for the first passenger from the plurality of drop-off locations and a route to the first drop-off location based upon the likelihood of receiving a request for a shared ride with a prospective pick-up location within a limit of deviation from the route; and navigating a driver for at least a portion of the selected route.

Abstract: A method includes, transmitting, prior to an end time of an event to a plurality of driver computing devices, navigational data to direct the plurality of driver computing devices to navigate to a location of the event to transport passengers. The transmitting is based on a schedule for arriving at the location of the event prior to receipt of transportation requests. The method further includes, subsequent to the transmitting of the navigational data, communicating with an event information source of a second server device during the event to obtain updated information regarding how much time is remaining prior to the end time of the event. The method further includes, responsive to generating an updated schedule based on the updated information received during the event, directing the plurality of driver computing devices to the location of the event based on the updated schedule.

Abstract: In one embodiment an event likely to be attended by a plurality of users of a taxi service is identified. A location of the event is determined and an end time of the event is estimated. Prior to the end time of the event, a plurality of drivers associated with the taxi service are directed to drive to the location of the event to transport passengers from the location of the event.

Abstract: In one embodiment an event likely to be attended by a plurality of users of a taxi service is identified. A location of the event is determined and an end time of the event is estimated. Prior to the end time of the event, a plurality of drivers associated with the taxi service are directed to drive to the location of the event to transport passengers from the location of the event.

Abstract: A method includes transmitting, by a user device associated with a user to a transportation service provider, a request for a service comprising entry into a controlled area associated with the service. The method further includes receiving, by the user device from the transportation service provider, a token to allow the user device to connect with the service and to allow entry into the controlled area associated with the service. The method further includes transmitting, by the user device to a security device associated with the transportation service provider, the token. The security device restricts access to the controlled area associated with the service. The method further includes receiving, by the user device from the security device responsive to the transmitting of the token, the access to the controlled area associated with the service.

Abstract: Systems and methods for navigating drivers to service transportation requests from a simplified transportation request device are described. In one implementation, a method includes establishing, by a processing device of a server device, a communication connection with a transportation request device dedicated solely to functions associated with a transportation service, communicating, via the communication connection, configuration information with the transportation request device, receiving, via the communication connection, one or more passenger preferences associated with the transportation service and a user of the transportation request device, receiving one or more transportation requests from the transportation request device, and causing, by the processing device, the received one or more transportation requests to be serviced based on the configuration information and the one or more passenger preferences.

Abstract: In one embodiment, a method comprises receiving, at a backend server, a first request for a shared ride and a desired drop-off location from a first passenger; analyzing, by the backend server, a plurality of prospective routes to a plurality of prospective drop-off locations that are within a drop-off area associated with a desired drop-off location; selecting, by the backend server, a first drop-off location for the first passenger from the plurality of drop-off locations and a route to the first drop-off location based upon the likelihood of receiving a request for a shared ride with a prospective pick-up location within a limit of deviation from the route; and navigating a driver for at least a portion of the selected route.