Abstract: One or more consumers proximate to a kiosk can be detected. The kiosk can present a product advertisement associated with a product. The product can be a good or a service. Metrics associated with the consumers can be collected responsive to interacting with the product advertisement. The interaction can be a visual and aural interaction. The metrics can be analyzed to determine an impression associated with the consumers interacting with the product advertisement. The impression can be a rational descriptor and/or an emotional descriptor. The rational descriptor and/or emotional descriptor can be a computer readable value associated with a behavioral change of the consumers responsive to the interacting. A normalized content can be generated based on the impression associated with the consumer. The normalized content can adjust the product advertisement to improve the impression.

Abstract: A method for utilizing networked devices can include a step of receiving a network job associated with a network user. A location of the network user can be automatically determined. One of many possible networked devices can be dynamically selected based upon the determined user location. The network job can be assigned to the selected device.

Abstract: A method for implementing a customer relationship management system can include establishing a plurality of customer contact channels within a customer relationship management services system. A software component can be associated with each of customer contact channels. A shared software agent can be accessed by software components through a publicly accessible network. The shared software agent performs at least one data management task and displays at least one visual element within a graphical user interface of an accessing software component.

Abstract: A method for implementing a customer relationship management system can include establishing a plurality of customer contact channels within a customer relationship management services system. A software component can be associated with each of customer contact channels. A shared software agent can be accessed by software components through a publicly accessible network. The shared software agent performs at least one data management task and displays at least one visual element within a graphical user interface of an accessing software component.