Patents by Inventor Tammy K. Ernst

Tammy K. Ernst has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Life of call utility
    Publication number: 20030110164
    Abstract: A telecommunications call center includes a controller (301), graphical user interface (302), a database (304), and a query engine (306). The controller (301) stores call information in the database (304), such as call length, duration, party, time, and the like. The graphical user interface (302) subsequently allows a user to enter query fields for a query of the database. The query engine (306) reads the entries, generates a Structured Query Language (SQL) query, and returns results via the graphical user interface.
    Type: Application
    Filed: November 28, 2001
    Publication date: June 12, 2003
    Applicant: Siemens Information and Communication Networks, Inc.
    Inventors: Charles G. Kappell, David Morrison, Tammy K. Ernst