Abstract: An approach is provided for delivering messages to a user based on their activity status. An activity detection platform receives a request to deliver a message from a sending device to a receiving device. The activity detection platform also detects an activity status of a receiving user associated with the receiving device based on the request. The activity detection platform also presents at least one delivery option for the message at the sending device to a sending user based on the detection. The message is then processed based on the at least one delivery option selected by the sending user prior to a presentation of the message to the receiving user.

Abstract: An approach is provided for an anti-bullying service. A service platform monitors interaction data from one or more applications, wherein the interaction data is associated with an interaction between a source and a target. The service platform analyzes the interaction data to parse one or more indicators of a monitored conduct between the source and the target. The service platform then initiates at least one of (a) a recording of the interaction data; (b) a transmission of an alert message, the one or more indicators, the interaction data, the monitored conduct, or a combination thereof to a third party; and (c) a pushing of an anti-conduct application to a source device associated with the source, a target device associated with the target, or a combination thereof based on the monitored conduct, the one or more indicators, or a combination thereof.

Abstract: An approach is provided for providing media and alert notification during a hold status of a communication session. The approach includes detecting a hold status of a communication session associated with a device. The approach also includes monitoring hold media transmitted to the device during the hold status and processing the monitored hold media to determine a variation in a characteristic of the hold media. The approach further includes determining a change in the hold status based on the variation; and presenting an alert notification on the device, another device, or a combination thereof to indicate the change in the hold status.

Abstract: An approach is provided for providing media and alert notification during a hold status of a communication session. The approach includes detecting a hold status of a communication session associated with a device. The approach also includes monitoring hold media transmitted to the device during the hold status and processing the monitored hold media to determine a variation in a characteristic of the hold media. The approach further includes determining a change in the hold status based on the variation; and presenting an alert notification on the device, another device, or a combination thereof to indicate the change in the hold status.

Abstract: An approach is provided for delivering messages to a user based on their activity status. An activity detection platform receives a request to deliver a message from a sending device to a receiving device. The activity detection platform also detects an activity status of a receiving user associated with the receiving device based on the request. The activity detection platform also presents at least one delivery option for the message at the sending device to a sending user based on the detection. The message is then processed based on the at least one delivery option selected by the sending user prior to a presentation of the message to the receiving user.

Abstract: An approach is provided for an anti-bullying service. A service platform monitors interaction data from one or more applications, wherein the interaction data is associated with an interaction between a source and a target. The service platform analyzes the interaction data to parse one or more indicators of a monitored conduct between the source and the target. The service platform then initiates at least one of (a) a recording of the interaction data; (b) a transmission of an alert message, the one or more indicators, the interaction data, the monitored conduct, or a combination thereof to a third party; and (c) a pushing of an anti-conduct application to a source device associated with the source, a target device associated with the target, or a combination thereof based on the monitored conduct, the one or more indicators, or a combination thereof.

Abstract: A voice telephone call may be received, from a telephony device, in a server configured to provide interactive voice response. A spoken command may be received from the telephony device. In the server, the spoken command may be converted to a format appropriate for the media storage unit. The converted command may be sent from the server to the media storage unit.

Abstract: An approach for providing notifications on product recalls. The approach includes parsing a transaction history to determine a product acquired by a user. The approach also includes determining recall information associated with the product. The approach further includes presenting a notification to the user regarding the recall information.

Abstract: This disclosure details the implementation of methods, systems and computer program products for remote business contact identification (hereinafter, “RBCI”). RBCI systems implement a remote business identification application whereby users may submit rich media including indicative information of at least one target business entity to a RBCI service provider, and the service provider may identify the target business entity within its database and return the contact information of the target business entity to the user instantly.

Abstract: An approach is provided for transferring in-progress communication between communication devices. A transfer code is received from a target terminal of a user. An in-progress call is detected between a first terminal and a second terminal, where the first terminal is associated with the user, and the second terminal is associated with another user. Transfer of the in-progress call from the first terminal to the target terminal is initiated in response to the received transfer code.

Abstract: A voice telephone call may be received, from a telephony device, in a server configured to provide interactive voice response. A spoken command may be received from the telephony device. In the server, the spoken command may be converted to a format appropriate for the media storage unit. The converted command may be sent from the server to the media storage unit.

Abstract: An approach is provided for transferring in-progress communication between communication devices. A transfer code is received from a target terminal of a user. An in-progress call is detected between a first terminal and a second terminal, where the first terminal is associated with the user, and the second terminal is associated with another user. Transfer of the in-progress call from the first terminal to the target terminal is initiated in response to the received transfer code.

Abstract: This disclosure details the implementation of methods, systems and computer program products for remote business contact identification (hereinafter, “RBCI”). RBCI systems implement a remote business identification application whereby users may submit rich media including indicative information of at least one target business entity to a RBCI service provider, and the service provider may identify the target business entity within its database and return the contact information of the target business entity to the user instantly.