Abstract: The systems and methods may provide users with an interactive way to form a definition of a business process and later use the business process definition to get a variety of metrics that quantify process cost for the specified process and help users understand how much collaboration happened for a specific process. The systems and methods may also provide capabilities to refine or streamline the business processes for efficiency.

Abstract: A system and method for determining collaboration metrics of an application is described. The system accesses user activity data of an application from a plurality of user accounts of an enterprise. Collaboration metrics for each user account are identified based on the corresponding user activity data. The system identifies a first group and a second group of user accounts from the plurality of user accounts. The system generates a recommendation of a configuration setting of the application for the second group of user accounts. A graphical user interface (GUI) indicates the first group and the second group of user accounts, and the recommendation of the configuration setting of the application for the second group of user accounts.

Abstract: A computer implemented method includes collecting collaboration information containing data representative of collaborations between at least two individuals, applying time allocation heuristics to the collected collaboration data to extract respective collaborations times for the at least two individuals, storing the extracted collaborations times on a storage device, and accessing the storage device to process queries regarding collaboration between the at least two individuals.