Abstract: A system includes a processor, and a storage medium storing executable instructions. The executable instructions, when executed, cause the processor to visually present a first input area for receiving user input of a workflow transition setting for a workflow. The workflow includes a plurality of elements arranged in a sequence. Based on the workflow transition setting, the processor is caused to visually present a workflow transition input area for receiving user input of a transition, among the plurality of elements of the workflow, from a current element to a subsequent element in the sequence. In response to the workflow transition setting having a first value, the workflow transition input area is visually presented in a first format. In response to the workflow transition setting having a second value different from the first value, the workflow transition input area is visually presented in a second format distinctive from the first format.

Abstract: A method and system of managing services via a centralized network platform using root cause analysis (RCA). The method can include configuring a format of a service ticket in response to a first user input; based on one or more second user inputs for configuring an RCA template, creating the RCA template, wherein the RCA template comprises a plurality of user input (UI) fields for receiving user input with respect to RCA for the service ticket; and mapping the RCA template to the service ticket.

Abstract: A system includes a processor, and a storage medium storing executable instructions. The executable instructions, when executed, cause the processor to visually present a first input area for receiving user input of a workflow transition setting for a workflow. The workflow includes a plurality of elements arranged in a sequence. Based on the workflow transition setting, the processor is caused to visually present a workflow transition input area for receiving user input of a transition, among the plurality of elements of the workflow, from a current element to a subsequent element in the sequence. In response to the workflow transition setting having a first value, the workflow transition input area is visually presented in a first format. In response to the workflow transition setting having a second value different from the first value, the workflow transition input area is visually presented in a second format distinctive from the first format.

Abstract: A method and system for automatically filling a form. The system includes at least one processor configured to: output a graphical user interface including the form; receive, from a first user, a user input to a predetermined initial user interface (UI) field, from among UI fields in the form; obtain, using a natural language processing model, a numerical representation of the user input; compare numerical representations respectively corresponding to previously filled forms and the obtained numerical representation of the user input; determine a previously filled form, among the previously filled forms, as having information content equal to or greater than a predetermined similarity threshold to the user input based on the comparing; obtain inputs for other UI fields, different from the predetermined initial UI field, based on corresponding inputs to the other UI fields in the determined previously filled form; and populate the other UI fields with the obtained inputs.

Abstract: A method and system of managing services via a centralized network platform using root cause analysis (RCA). The method can include configuring a format of a service ticket in response to a first user input; based on one or more second user inputs for configuring an RCA template, creating the RCA template, wherein the RCA template comprises a plurality of user input (UI) fields for receiving user input with respect to RCA for the service ticket; and mapping the RCA template to the service ticket.

Abstract: A method and system for automatically filling a form. The system includes at least one processor configured to: output a graphical user interface including the form; receive, from a first user, a user input to a predetermined initial user interface (UI) field, from among UI fields in the form; obtain, using a natural language processing model, a numerical representation of the user input; compare numerical representations respectively corresponding to previously filled forms and the obtained numerical representation of the user input; determine a previously filled form, among the previously filled forms, as having information content equal to or greater than a predetermined similarity threshold to the user input based on the comparing; obtain inputs for other UI fields, different from the predetermined initial UI field, based on corresponding inputs to the other UI fields in the determined previously filled form; and populate the other UI fields with the obtained inputs.

Abstract: A system and method for managing services via a centralized network platform based on a ticket family framework. The method can include based on a first user input to create a ticket family, creating the ticket family via the centralized network platform; based on a second user input to configure a first view, creating the first view comprising one or more first user input fields for capturing ticket information; and based on a third user input to configure a first workflow for the ticket family, creating the first workflow, the first workflow including the first view and the first workflow mapped to at least one of a first domain and a first category configured via the centralized network platform.

Abstract: A marketplace system (MPS) controls display of an input screen on which a network service is selectable. The MPS receives from a purchaser terminal to select one or a plurality of network services on the input screen. A network operating system (NOS) generates network configuration data indicating a configuration of the selected network service. The NOS constructs the selected network service based on the network configuration data.