Patents by Inventor Tarkeshwar THAKUR

Tarkeshwar THAKUR has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11809456
    Abstract: Incremental clustering of similar or related messages that otherwise requires limited use of memory for the purpose of increasing scalability. Incremental clustering includes receiving, by a machine learning (ML) engine, an incoming message from an application programming interface (API) server, and scanning, by the ML engine, a plurality of clusters for one or more messages similar to that of the incoming message. Incremental clustering also includes identifying, by a clustering engine, a cluster from the plurality of clusters. The identified cluster includes the one or more messages similar to that of the incoming message. Incremental clustering further includes assigning, by the clustering engine, the incoming message to the identified cluster.
    Type: Grant
    Filed: June 22, 2022
    Date of Patent: November 7, 2023
    Assignee: Freshworks Inc.
    Inventors: Amritendu Mondal, Tarkeshwar Thakur
  • Publication number: 20220318276
    Abstract: Incremental clustering of similar or related messages that otherwise requires limited use of memory for the purpose of increasing scalability. Incremental clustering includes receiving, by a machine learning (ML) engine, an incoming message from an application programming interface (API) server, and scanning, by the ML engine, a plurality of clusters for one or more messages similar to that of the incoming message. Incremental clustering also includes identifying, by a clustering engine, a cluster from the plurality of clusters. The identified cluster includes the one or more messages similar to that of the incoming message. Incremental clustering further includes assigning, by the clustering engine, the incoming message to the identified cluster.
    Type: Application
    Filed: June 22, 2022
    Publication date: October 6, 2022
    Applicant: Freshworks, Inc.
    Inventors: Amritendu MONDAL, Tarkeshwar THAKUR
  • Patent number: 11397755
    Abstract: Incremental clustering of similar or related messages that otherwise requires limited use of memory for the purpose of increasing scalability. Incremental clustering includes receiving, by a machine learning (ML) engine, an incoming message from an application programming interface (API) server, and scanning, by the ML engine, a plurality of clusters for one or more messages similar to that of the incoming message. Incremental clustering also includes identifying, by a clustering engine, a cluster from the plurality of clusters. The identified cluster includes the one or more messages similar to that of the incoming message. Incremental clustering further includes assigning, by the clustering engine, the incoming message to the identified cluster.
    Type: Grant
    Filed: April 21, 2020
    Date of Patent: July 26, 2022
    Assignee: Freshworks, Inc.
    Inventors: Amritendu Mondal, Tarkeshwar Thakur
  • Patent number: 11348149
    Abstract: A computer program, computer-implemented process, and/or an apparatus may detect an event in a webpage or an application, and adjust a lead score by comparing the event with implicit lead scoring rules, explicit lead scoring rules, lead state, or any combination thereof. Using the lead score, the event is assigned to a category or classification for purposes of identifying a positive or negative lead.
    Type: Grant
    Filed: August 28, 2017
    Date of Patent: May 31, 2022
    Inventors: Srivatsan Venkatesan, Tarkeshwar Thakur, Vijayaragavan Venkatarathinam, Bhagirath Goud, Pratheeswaran Ramasamy
  • Publication number: 20210326362
    Abstract: Incremental clustering of similar or related messages that otherwise requires limited use of memory for the purpose of increasing scalability. Incremental clustering includes receiving, by a machine learning (ML) engine, an incoming message from an application programming interface (API) server, and scanning, by the ML engine, a plurality of clusters for one or more messages similar to that of the incoming message. Incremental clustering also includes identifying, by a clustering engine, a cluster from the plurality of clusters. The identified cluster includes the one or more messages similar to that of the incoming message. Incremental clustering further includes assigning, by the clustering engine, the incoming message to the identified cluster.
    Type: Application
    Filed: April 21, 2020
    Publication date: October 21, 2021
    Applicant: Freshworks Inc.
    Inventors: Amritendu MONDAL, Tarkeshwar THAKUR
  • Publication number: 20180060929
    Abstract: A computer program, computer-implemented process, and/or an apparatus may detect an event in a webpage or an application, and adjust a lead score by comparing the event with implicit lead scoring rules, explicit lead scoring rules, lead state, or any combination thereof. Using the lead score, the event is assigned to a category or classification for purposes of identifying a positive or negative lead.
    Type: Application
    Filed: August 28, 2017
    Publication date: March 1, 2018
    Inventors: Srivatsan VENKATESAN, Tarkeshwar THAKUR, Vijayaragavan VENKATARATHINAM, Bhagirath GOUD, Pratheeswaran RAMASAMY