Abstract: Methods and systems are presented herein to correct a defective variable value entered into a system during configuration. In some embodiments, in response to a runtime error, a variable may be identified; help-text specific to the variable may be output; new data may be read and used to replace the value of the variable. After replacement, the method may re-execute the program. In some embodiments, a method may determine if the variable value was entered during system configuration and if so, then it may be determined if the value is defective. If so, then outputting, reading, and replacing may occur; but, if the variable value was not entered during system configuration, then the system may continue to be monitored for a next runtime error. In some embodiments, it may be determined if the variable value of is defective by verifying that the value satisfies a predefined set of rules.

Abstract: Methods and systems are presented herein to correct a defective variable value entered into a system during configuration. In some embodiments, in response to a runtime error, a variable may be identified; help-text specific to the variable may be output; new data may be read and used to replace the value of the variable. After replacement, the method may re-execute the program. In some embodiments, a method may determine if the variable value was entered during system configuration and if so, then it may be determined if the value is defective. If so, then outputting, reading, and replacing may occur; but, if the variable value was not entered during system configuration, then the system may continue to be monitored for a next runtime error. In some embodiments, it may be determined if the variable value of is defective by verifying that the value satisfies a predefined set of rules.

Abstract: A system and method for searching a software database to locate summaries of software modules, methods and classes that pertain to keywords extracted from a formulation of a software problem. The software problem formulation is parsed to extract keywords pertaining to the subject matter of the problem. The extracted keywords are then arranged into a query, which is submitted to a software module database. Software module summaries obtained from software module databases in response to the query are sorted and formatted for display to a user, who may then study the displayed summaries to determine which software modules to investigate further in order to develop a possible solution to the reported software problem.

Abstract: A system and method for pre-searching a solution database to find potential solutions to customer-generated error reports. An error report received from a customer is parsed to extract keywords pertaining to the subject matter of the reported error. The extracted keywords are then arranged into a query, which is submitted to a solutions database. Solutions obtained from the solutions database in response to the query are sorted and formatted for display to a customer service representative, who can then study the displayed solutions to determine how to respond to the customer submitting the error report.