Abstract: When a customer operates a terminal to send a request for a provision of a manual page to the center via the Internet, the center determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center is a registered customer, the center automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center transmits the manual page to the terminal concerned.

Abstract: A shopping server accepts a request for estimation of arbitrary designated items given by a client terminal, and generates estimation data for the designated items in accordance with the accepted request. The shopping server stores the generated estimation data at a shopping DB system. In response to retrieval of inventory status information for the items indicated by the estimation data stored in the shopping DB system, the shopping server updates the estimation data concerned in accordance with the retrieved inventory status information. The shopping server presents the updated estimation data to other client terminal in response to a request given by the client terminal which requested the estimation.

Abstract: A user ID and a corporation ID for identifying an organization to which the user belongs are pre-registered in association, and the corporation ID of the organization to which the user belongs is specified based on a login name entered when the user logs in a shopping site by a terminal (S1). Based on the specified corporation ID, a user ID of a user which is associated with the same corporation ID is specified (S2). Based on the specified user ID, order placement information corresponding to the user ID is searched for (S3), and an order placement condition for a predetermined period, of the organization to which the user belongs is displayed on the terminal (S4).

Abstract: A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal. The information includes: a suggestion to multiply the copier, replace the currently-used copier with a new copier, performance information regarding a model of the currently-used copier, information regarding a timing for replenishing/replacing an expendable supply (such as a toner unit, etc.), a suggestion to purchase the expendable supply, and the like.

Abstract: When a customer operates a terminal to send a request for a provision of a manual page to the center via the Internet, the center determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center is a registered customer, the center automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center transmits the manual page to the terminal concerned.

Abstract: There is provided a network shopping system that contributes to the omission of the item to be purchased and the prevention of purchasing an unnecessary item. Information of equipment that each client possesses is stored in net member DB. A main item, an option, or an item having a tendency to be used at the same time, are associated with an item related thereto and stored in related item DB. When a user inputs individual identification information for authentication processing, the system searches net member DB to specify equipment that the user possesses. Next, the system gains access to related item DB, searches a related item, and recommends the item to the user.

Abstract: There is provided a network shopping system that contributes to the omission of the item to be purchased and the prevention of purchasing an unnecessary item. Information of equipment that each client possesses is stored in net member DB. A main item, an option, or an item having a tendency to be used at the same time, are associated with an item related thereto and stored in related item DB. When a user inputs individual identification information for authentication processing, the system searches net member DB to specify equipment that the user possesses. Next the system gains access to related item DB, searches a related item, and recommends the item to the user.

Abstract: A system for processing and providing information on an apparatus used by a customer includes an information collection part collecting information on usage of the apparatus, an information management part managing the information on usage, and a data processing part processing the information on usage in accordance with a request from a user of the information.

Abstract: An identification data receiving unit receives identification data of a user sent from a user terminal. An address data extracting unit extracts an address data from a group identification file provided in an address data storing unit, based on the identification data received by the identification data receiving unit. An address output processing unit sends the address data extracted by the address data extracting unit. A change request receiving unit receives a request for changing the identification data of the user sent from the user terminal, and the address data. A change processing unit changes the group identification file provided in the address data storing unit, and the data stored in an address management database.

Abstract: A user ID and a corporation ID for identifying an organization to which the user belongs are pre-registered in association, and the corporation ID of the organization to which the user belongs is specified based on a login name entered when the user logs in a shopping site by a terminal (S1). Based on the specified corporation ID, a user ID of a user which is associated with the same corporation ID is specified (S2). Based on the specified user ID, order placement information corresponding to the user ID is searched for (S3), and an order placement condition for a predetermined period, of the organization to which the user belongs is displayed on the terminal (S4).

Abstract: A management terminal stores representative information indicating a plurality of representatives who are in charge of an organization that a user belongs to, and selection information indicating a selected representative that the user selected from the plurality of representatives. The management terminal generates data of a first screen, which displays the selected representative that the selection information indicates, and which is possible for the user to select another representative than the selected representative. Then, the management terminal sends the generated data of the first screen to a user terminal, which is operated by the user. The user terminal presents the first screen to the user, using the provided data of the first screen.

Abstract: A shopping server accepts a request for estimation of arbitrary designated items given by a client terminal, and generates estimation data for the designated items in accordance with the accepted request. The shopping server stores the generated estimation data at a shopping DB system. In response to retrieval of inventory status information for the items indicated by the estimation data stored in the shopping DB system, the shopping server updates the estimation data concerned in accordance with the retrieved inventory status information. The shopping server presents the updated estimation data to other client terminal in response to a request given by the client terminal which requested the estimation.

Abstract: The system according to the present invention allows users to handle their own discriminative information such as “order No.” when using the online shopping service, because the system associates first discriminative information (user's order No.) with second discriminative information generated by the system. The second discriminative information is also associated with order data. Therefore, the system can specify the order data, even if the user notifies user's order No. to the system. According to this effect, the users are allowed to handle only their own discriminative information, thus, their tasks for managing purchase activities will be simplified.

Abstract: A server sends a Web page including product information to at least one customer terminal, in response to accessing from the customer terminal. The server receives contact information sent from the customer terminal, in association with the sent Web page. The server acquires information regarding a customer corresponding to the at least one customer terminal, in accordance with the received contact information. The server acquires information regarding a corresponding sales staff, in accordance with the acquired information regarding the customer. The server sets an e-mail address included in the acquired information regarding the sales staff as an addressee. Then, the server sends an e-mail including the acquired information regarding the customer and the received contact information, to a sales staff terminal.

Abstract: A server sends an input form for inputting a customer ID to a customer terminal having accessed the server, in response to accessing from the customer terminal. The server receives the customer ID sent from the customer terminal in association with the sent input form. Upon retrieval of customer information corresponding to a user in association with the received customer ID, the server sets one or more corresponding items of the retrieved customer information in a member form for inputting member information. The server sends the member form wherein the one or more information items are set to the customer terminal, and stores the member information sent from the customer terminal in a member-information database.

Abstract: A system for processing and providing information on an apparatus used by a customer includes an information collection part collecting information on usage of the apparatus, an information management part managing the information on usage, and a data processing part processing the information on usage in accordance with a request from a user of the information.

Abstract: When a customer operates a terminal to send a request for a provision of a manual page to the center via the Internet, the center determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center is a registered customer, the center automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center transmits the manual page to the terminal concerned.

Abstract: A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal. The information includes: a suggestion to multiply the copier, replace the currently-used copier with a new copier, performance information regarding a model of the currently-used copier, information regarding a timing for replenishing/replacing an expendable supply (such as a toner unit, etc.), a suggestion to purchase the expendable supply, and the like.

Abstract: There is provided a network shopping system that contributes to the omission of the item to be purchased and the prevention of purchasing an unnecessary item. Information of equipment that each client possesses is stored in net member DB. A main item, an option, or an item having a tendency to be used at the same time, are associated with an item related thereto and stored in related item DB. When a user inputs individual identification information for authentication processing, the system searches net member DB to specify equipment that the user possesses. Next, the system gains access to related item DB, searches a related item, and recommends the item to the user.