Abstract: A process for profiling an organization having members. The process may present to members a user interface to a database that contains a plurality of processes of the organization and, for each process, a plurality of selectable characterizations of the process. Selections from members may be received through the user interface of one or more characterizations of one or more of the processes. This may include selections of one or more characterizations of the same process by at least two members. The selections may be stored, compared, and a presentation concerning the comparisons may be made. The processes may be advantageously defined to facilitate a profiling of the business transactions of the organization, its infrastructure, or other aspects.