Abstract: Using recorder technology for finding defects in software applications by capturing software and/or user-driven events in a computing system. In one implementation, recorder technology is employed in a software defect reporting tool for reporting customer feedback related to software defects or bugs. The recorder can be utilized to capture events and defects for reporting such information to application vendors for defect resolution. A record file can be played back to reproduce the software defect and the steps leading up to the defect, and convert the information into a human readable file format. The recorder can also be used to create regressions scripts. When employed in a beta testing client reporting tool, customers are now able to record reproduce steps automatically, and ship the output file to the software vendor for more comprehensive reporting and hence, effective triage of the software defect.