Patents by Inventor Teresa Linz

Teresa Linz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Electronic communication work flow manager system, method and computer program product
    Patent number: 8868660
    Abstract: The present invention provides systems, methods and a computer program product for the management of electronic work items by providing uniform methodology across an enterprise. Work items are electronically received by an organization and routed to available users depending upon the business rules of the organization and certain parameters of the work items. Service level commitments may be assigned, tracked and reported as capturing standard reporting across the enterprise specifically with respect to electronic work items.
    Type: Grant
    Filed: March 22, 2006
    Date of Patent: October 21, 2014
    Assignee: Cellco Partnership
    Inventors: Roy J. Hastings, Randolph T. Torres, Kimberly T. Pamintuan, Teresa A. Linz
  • Electronic communication work flow manager system, method and computer program product
    Publication number: 20070226340
    Abstract: The present invention provides systems, methods and a computer program product for the management of electronic work items by providing uniform methodology across an enterprise. Work items are electronically received by an organization and routed to available users depending upon the business rules of the organization and certain parameters of the work items. Service level commitments may be assigned, tracked and reported as capturing standard reporting across the enterprise specifically with respect to electronic work items.
    Type: Application
    Filed: March 22, 2006
    Publication date: September 27, 2007
    Inventors: Roy Hastings, Randolph Torres, Kimberly Pamintuan, Teresa Linz