Patents by Inventor Terrence Poon

Terrence Poon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9756014
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Grant
    Filed: October 13, 2015
    Date of Patent: September 5, 2017
    Assignee: CISCO TECHNOLOGY, INC.
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Patent number: 9699646
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Grant
    Filed: March 24, 2016
    Date of Patent: July 4, 2017
    Assignee: Cisco Technology, Inc.
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Publication number: 20160255192
    Abstract: A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications.
    Type: Application
    Filed: May 9, 2016
    Publication date: September 1, 2016
    Inventors: Terrence Poon, Scott Potter, Curtis Govan, Macario Namie, Paul Lacy, Amit Gupta
  • Publication number: 20160205546
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Application
    Filed: March 24, 2016
    Publication date: July 14, 2016
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Patent number: 9338581
    Abstract: A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications.
    Type: Grant
    Filed: May 1, 2014
    Date of Patent: May 10, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Scott Potter, Curtis Govan, Macario Namie, Paul Lacy, Amit Gupta
  • Publication number: 20160100047
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Application
    Filed: December 11, 2015
    Publication date: April 7, 2016
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Gova, Macario Namie, Paul Lacy, Jahangir Mohammed, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Patent number: 9307397
    Abstract: A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages provi
    Type: Grant
    Filed: September 18, 2013
    Date of Patent: April 5, 2016
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Daniel Collins, Jack McGwire, Suparna Kumar, Carl Keller
  • Publication number: 20160036779
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Application
    Filed: October 13, 2015
    Publication date: February 4, 2016
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Publication number: 20160037378
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Application
    Filed: October 12, 2015
    Publication date: February 4, 2016
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Patent number: 9220025
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Grant
    Filed: December 11, 2014
    Date of Patent: December 22, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins
  • Publication number: 20150358843
    Abstract: A system, apparatus, and method are provided for connecting, configuring and testing wireless devices and applications.
    Type: Application
    Filed: August 18, 2015
    Publication date: December 10, 2015
    Inventors: Jahangir Mohammed, Daniel Collins, Amit Gupta, Macario Namie, Terrence Poon, Scott Potter, Curtis Govan
  • Patent number: 9166950
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Grant
    Filed: May 7, 2015
    Date of Patent: October 20, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Patent number: 9167471
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Grant
    Filed: July 23, 2013
    Date of Patent: October 20, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjain
  • Patent number: 9161248
    Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.
    Type: Grant
    Filed: November 17, 2014
    Date of Patent: October 13, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Jahangir Mohammed, Daniel Collins, Scott Barkley, Jack McGwire
  • Publication number: 20150244676
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Application
    Filed: May 7, 2015
    Publication date: August 27, 2015
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Patent number: 9119131
    Abstract: A system, apparatus, and method are provided for connecting, configuring and testing wireless devices and applications. For example, one embodiment of wireless device for operation in a wireless network comprises a processor, a wireless module including a radio receiver and transmitter unit coupled to the processor, a graphical user interface (GUI) coupled to the processor, and a Connection Manager Module (CMM) including an Application Programming Interface (API) module, a Rules Engine Module, and a Rules Set Module, wherein the CMM manages a connection to a wireless network.
    Type: Grant
    Filed: November 26, 2014
    Date of Patent: August 25, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Jahangir Mohammed, Daniel Collins, Amit Gupta, Macario Namie, Terrence Poon, Scott Potter, Curtis Govan
  • Patent number: 9100851
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Grant
    Filed: January 23, 2015
    Date of Patent: August 4, 2015
    Assignee: Jasper Technologies, Inc.
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Publication number: 20150133077
    Abstract: An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.
    Type: Application
    Filed: January 23, 2015
    Publication date: May 14, 2015
    Inventors: Daniel Collins, Jack McGwire, Rakesh Kumar, Terrence Poon, Scott Potter, Andrew Privett, Dusko Zgonjanin
  • Publication number: 20150092568
    Abstract: A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.
    Type: Application
    Filed: December 11, 2014
    Publication date: April 2, 2015
    Inventors: Terrence Poon, Suparna Kumar, Sunil P. Sheshadri, Carl Keller, Amit Gupta, Scott Potter, Curtis Govan, Macario Namie, Paul Lacy, Jahangir Mohammed, Daniel Collins, Gautam Shah, Scott Barkley, Jack McGwire
  • Publication number: 20150087291
    Abstract: A system, apparatus, and method are provided for connecting, configuring and testing wireless devices and applications.
    Type: Application
    Filed: November 26, 2014
    Publication date: March 26, 2015
    Inventors: Jahangir Mohammed, Daniel Collins, Amit Gupta, Macario Namie, Terrence Poon, Scott Potter, Curtis Govan