Patents by Inventor Terry Lynn Walls

Terry Lynn Walls has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Churn analysis system
    Patent number: 8630892
    Abstract: A churn analysis system helps a business analyze, predict, and reduce customer churn. The system analyzes customer experiences by using an insightful block level approach to correlate customer experience with customer churn. Through the block level approach, the system is able to more accurately predict and effectively reduce future customer churn. As a result, businesses are able to reduce customer acquisition costs and improve customer retention rates.
    Type: Grant
    Filed: March 30, 2012
    Date of Patent: January 14, 2014
    Assignee: Accenture Global Services Limited
    Inventors: Anuj Bhalla, Vukieali Amonju, Terry Lynn Walls, Robert Wayne Honts, Matthew Dean Logering
  • CHURN ANALYSIS SYSTEM
    Publication number: 20130054306
    Abstract: A churn analysis system helps a business analyze, predict, and reduce customer churn. The system analyzes customer experiences by using an insightful block level approach to correlate customer experience with customer churn. Through the block level approach, the system is able to more accurately predict and effectively reduce future customer churn. As a result, businesses are able to reduce customer acquisition costs and improve customer retention rates.
    Type: Application
    Filed: March 30, 2012
    Publication date: February 28, 2013
    Inventors: Anuj Bhalla, Vukieali Amonju, Terry Lynn Walls, Robert Wayne Honts, Matthew Dean Logering