Abstract: Systems and methods are described herein for remote testing of printing devices. A printing device includes a browser that is configured to establish a remote connection with a network site maintained by a manufacturer of the printing device. Once a connection is established, the printing device requests that a test be performed. A test program at the manufacturer site downloads a print test in the native language of the printing device. If the print test fails, more complete diagnostics are run. A printing device user is informed of the result. A user can determine if the printing device is operational without first installing a software driver or making connections to a host. Operational problems are, therefore, more easily isolated and resolved.

Abstract: Systems and methods are described herein for remote testing of printing devices. A printing device includes a browser that is configured to establish a remote connection with a network site maintained by a manufacturer of the printing device. Once a connection is established, the printing device requests that a test be performed. A test program at the manufacturer site downloads a print test in the native language of the printing device. If the print test fails, more complete diagnostics are run. A printing device user is informed of the result. A user can determine if the printing device is operational without first installing a software driver or making connections to a host. Operational problems are, therefore, more easily isolated and resolved.

Abstract: A method and system for providing entitlement information to a printing device or a scanning device are described. The system includes a device, a device workstation, which in an implementation is a constituent of the device, and a server. The server maintains a database of updated device entitlement information associated with the device. The workstation requests updated entitlement information for the device from the server, and the server in response downloads this information to the workstation. The workstation downloads the updated entitlement information to a device database. In embodiments, both the device and the workstation provide notification to a user of updated entitlement information, and display updated entitlement information to the user.